Jewellery Specialist

**Location**:
Central London

**Reporting to**:
Boutique Manager

**Reference**:
Full-Time

**Personal Attributes We Value**:
At Annoushka, we welcome applicants who act with integrity and bring warmth, kindness, curiosity, positivity and responsibility into everything they do.

Are you passionate about jewellery, highly organised, and ready to thrive in a fast-paced, creative environment? We’re looking for a Product Development & Production Assistant to support our Product Development and Production team.

This is a fantastic opportunity to be part of a brand that values warmth, curiosity, creativity, and a sense of fun. If you're a reliable team player with a keen eye for detail, we’d love to hear from you

**About Us**
- “We create jewellery to be loved and lived in, never saved for best - live in it, wear it all, wear it whenever.”_

Founded by British fine jewellery designer Annoushka Ducas MBE, our brand is celebrated for its exquisite, story-driven designs that captivate women who cherish quality, innovation, and personal style. Our brand is as unique and inspiring as the women we design for. We have boutiques in Chelsea, Mayfair and Hong Kong, and concessions in some of the world’s most famous department stores including Harrods and Liberty.

**What you will do**

**Delivering client service excellence**
- Through storytelling and personal connection, provide a warm and hospitable welcome to every client, ensuring a memorable and luxurious shopping experience.
- Achieve and exceed individual and store sales targets through expert product knowledge and consultative selling.
- Build and nurture long-term relationships with clients, maintaining client relationship data and proactively following up on sales leads and special occasions.
- Be a proud and enthusiastic Annoushka Brand Ambassador, embodying our Jewels for Life philosophy with integrity, warmth, and curiosity.

**Understanding our product**
- Demonstrate in-depth knowledge of fine jewellery, gemstones, and precious metals, confidently educating clients on craftsmanship, collections, and care.

**Supporting store operations**
- Ensure the space is an immaculate, welcoming space - visually aligned with brand standards and correctly stocked.
- Support smooth daily operations through effective stock management, inventory checks, visual merchandising, housekeeping and administrative tasks. Support aftersales service, ensuring client service excellence.

**What you will bring**

**Commercial & Client Excellence**
- Proven track record of developing and achieving sales success in luxury or high-value retail (fine jewellery experience essential).
- Confident storyteller who can build emotional connections with clients, listening with curiosity and translating this into personalised recommendations.
- Demonstrated successes in nurturing long-term client relationships.
- Product knowledge (and willingness to learn) to deliver confident consultations and exceptional after-sales support.

**Style & Spirit**
- Professional, stylish, and polished personal presentation suited to luxury retail environments.
- Warm, approachable, and engaging with the ability to inspire confidence and delight in every interaction.
- Positive, proactive team player with strong levels of motivation, initiative, and adaptability.

**Operational & Digital Confidence**
- Confident with digital tools, able to learn and navigate POS and CRM systems effectively.
- Flexible to work weekends as part of a rota to provide consistent excellence to clients.

If this sounds like you, please submit your CV and cover letter by following this link, telling us in your cover letter what excites you the most about this role. Please also indicate salary expectations and notice period (if any) with your current employer.
- Annoushka is an equal opportunities employer, committed to encouraging equality, diversity and inclusion within our teams and providing a working environment which is free from harassment, intimidation and discrimination. We firmly believe in respect for an individual’s personal dignity._
- We are committed to the equal treatment of all current and prospective employees and do not discriminate on the basis of age, disability, race or ethnicity, religion or belief, sex, sexual orientation, pregnancy or maternity, gender identity, or marriage or civil partnership. We actively seek to employ individuals from a range of backgrounds to nurture an environment of creativity that positively values the differences in others. We base our employment decisions only on merit, job requirements and business needs._