General Manger

**About FIGO**
FIGO Restaurant is East London's premier Italian dining destination, proudly rated as the **best Italian restaurant** in the area since opening in 2019. We serve authentic, high-quality Italian cuisine with exceptional service in a vibrant and welcoming atmosphere. With 150 covers indoors, we cater to high volumes of diners daily, especially during peak hours, where our service excellence truly shines.

**The Role**
We are looking for an experienced and dynamic **General Manager** to lead our team and ensure the continued success of our restaurant. As the General Manager, you will be the driving force behind the smooth day-to-day operations, maintaining our high standards, and fostering an environment where both staff and customers thrive.

**Key Responsibilities**
- **Operational Leadership**: Be actively present on the restaurant floor during busy hours to oversee operations and ensure a seamless guest experience.
- **Team Management**: Motivate, develop, and inspire the team, fostering a positive and collaborative work environment.
- **Rota Productivity**: Strategically plan and monitor staff schedules to ensure efficiency, cost-effectiveness, and optimal productivity.
- **Customer Experience**: Maintain and elevate our reputation by ensuring exceptional service and addressing customer needs with care and professionalism.
- **Performance Monitoring**: Track and analyze KPIs, including sales, customer feedback, and team performance, to drive continuous improvement.

**What We’re Looking For**
- A minimum of 3-5 years of experience in a similar General Manager role within the hospitality industry, preferably in high-volume restaurants.
- A hands-on leader who thrives in a fast-paced environment and enjoys being actively involved in service during peak times.
- Strong organizational skills with the ability to plan and execute effectively under pressure.
- Passionate about Italian cuisine and committed to delivering the highest standards of service.
- A team player with excellent communication and interpersonal skills, ready to boost team morale and cultivate a strong team spirit.

**Why Join Us?**
At FIGO, we offer more than just a role; we offer the opportunity to be part of a family that values excellence, innovation, and collaboration. Join us and lead a dedicated team in providing memorable dining experiences in East London's best Italian restaurant.

Please note that this Job do not provide VISA Sponsorship

Pay: £50,000.00-£55,000.00 per year

**Benefits**:

- Discounted or free food

Schedule:

- 10 hour shift
- 8 hour shift
- Flexitime

**Experience**:

- General Manager: 3 years (required)

Work Location: In person