Customer Service Executive

20 hours ago

Slough, United Kingdom Pilgrim’s Food Masters Full time

About Pilgrim's Food Masters
We are Pilgrim's Food Masters, part of the Pilgrim's family since September 2021, (previously part of Kerry Foods) and we have a proud history of developing brilliant food for our customers and consumers that is enjoyed in millions of UK and Irish homes everyyear.
The wider Pilgrim's company employs around 60,000 people across the globe and we're one of the world's biggest food companies. We aim to become the best and most respected company in our industry creating the opportunity of a better future for all of our teammembers.
Our Pilgrim's Food Masters portfolio includes famous brands that are some of the UK and Irelands Favourites, such as Denny, Galtee, Richmond and Fridge Raiders. We are the UK's biggest producer of prepared meals, making delicious chilled and frozen ready mealsfor every major supermarket in the UK. And our Accelerator business includes newer brands like Rollover Hot Dogs and Oakhouse Meals that target different consumer groups in unique ways.
We strive every day to make Pilgrim's Food Master's a safe, healthy and happy place to work for all of our 4,500 employees. We will give full and equal consideration to all applicants regardless of age, gender, disability, race, religion and sexual orientation.Continuing to build a diverse workforce is fundamental to our business and we value the critical role it plays in creating a truly inclusive workplace
Role Description
We are looking for an energised Customer Service Executive to work for our Rollover Business in Slough.
This role is office based 08:30 - 17:00 Monday to Friday
Key Accountabilities
- Answering inbound telephone calls
- Take orders for products and process using Microsoft NAV
- Manage and resolve customer complaints
- Respond promptly to customer queries and needs, following up customer calls where necessary
- Liaise with the Warehouse staff and couriers to ensure orders are dispatched before set deadlines
- Process credit/debit card payments for non-credit account customers
- Send out invoices in a prompt and timely manner
- Prepare new customer accounts
- Promote and sell Rollover's products and services, maximizing value of orders
- Contact customers by phone, in line with agreed call lists
- Complete records of telephone interactions, orders and accounts
Skills and Experience
- Must be Computer Literate
- Be able to communicate at all levels
- Previous experience in a customer service role advantageous but not essential
- Excellent attention to detail
- Highly organised with the ability to prioritise well
Why Join Pilgrim's Food Masters
Our values are at the heart of our business and drive everything we do. Availability is key as we are receptive and open and prepared to take on new challenges. Humility is important to us as we listen and respect each other and value opinions of others. Disciplineis vital to fulfil commitment internally and externally. We need to be truthful to each other and respectful of other opinions, so Sincerity drives us. At Pilgrim's we focus on what's practical and important so through Simplicity, Ownership and Determinationbrings success. All these core values culminate into our vision which is: To be the best and most respected company in our industry, creating the opportunity of a better future for our team members

  • Customer Service Executive

    3 days ago

    Slough, United Kingdom Vanta Staffing Limited Full time

    **Customer Service Executive** **Logistics partner to the fashion & technological industries** **Circa £25k + benefits** **Colnbrook** **Monday to Friday, weekly rotating shift pattern 7:30am - 4:30pm, 8:30am - 5:30pm & 11:30am - 8pm** We are a logistics partner to luxurious fashion brands, the gaming industry & technology sector. Due to recent growth...

  • Customer Service Executive

    5 days ago

    Slough, United Kingdom Vanta Staffing Limited Full time

    **Customer Service Executive** **Accident repair, Bodyshop** **£26k - £28k + benefits** **Slough** **Monday to Friday, 7:30am - 5pm** Bodyshop specialists are looking to strengthen their customer service team with a professional, experienced individual to help engage with their customers. **The Duties of the Customer Service Executive will...

  • Customer Service Executive

    5 days ago

    Slough, United Kingdom Brook Street Full time

    **Position: Customer Service Executive** **Location: Slough (100% Office Based)** **Contract: Temporary to Permanent** **Pay Rate: 23k** **Hours: 8:45-17:00 Mon-Fri** **Start Date: Immediate Start**: - **Are you passionate about delivering high-end customer service?** _ - **Are you looking for a new long-term opportunity within an organisation that...

  • Customer Service Executive

    2 weeks ago

    Slough, United Kingdom CBC Resourcing Solutions Full time

    Customer Service ExecutiveSlough (Hybrid)Excellent Salary + BenefitsWe are currently looking to recruit a Customer Services Executive to work for a large and very successful financial services business. This is a hybrid role with 2/3 days based in the Slough office.You will be responsible for delivering exceptional service to both internal and external...

  • Customer Service Executive

    3 days ago

    Slough, United Kingdom Brook Street Full time

    An exciting permanent opportunity for a Customer Service Executive is now available for a passionate, proactive and customer focused individual... could this be the job for you? Do you enjoy working in a busy, fast paced and upbeat environment... are you looking for an opportunity that will allow you to progress and develop within an industry leading...

  • Customer Service Executive

    2 weeks ago

    Slough, United Kingdom Pilgrim’s Food Masters Full time

    About Pilgrim's Food Masters We are Pilgrim's Food Masters, part of the Pilgrim's family since September 2021, (previously part of Kerry Foods) and we have a proud history of developing brilliant food for our customers and consumers that is enjoyed in millions of UK and Irish homes everyyear. The wider Pilgrim's company employs around 60,000 people across...

  • Customer Service Executive

    5 days ago

    Slough, United Kingdom Parkside Office Professional Full time

    My client is seeking an experienced Customer Service Executive who is ready to take the next step into Supply Chain. This role is ideal for someone with strong order management experience who wants to build capability in logistics, inventory coordination, and supplier management while continuing to deliver exceptional customer support.Key...

  • Customer Service Executive

    2 weeks ago

    Slough, United Kingdom Ayvens Full time

    **At Ayvens, progress starts with you.** Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Salary will be £24,297 per annum for this role. **Purpose of role** - Provide clear and accurate service and support to our customers - Deliver a professional and engaging ‘front of...

  • Customer Services Executive

    3 days ago

    Slough, United Kingdom Layka Recruitment Full time

    Due to the ongoing growth of our client, we are recruiting a vacancy for a full-time customer service agent to join the team in their Colnbrook office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. You’ll be computer literate and capable of multi-tasking in a...

  • Customer Experience Executive

    5 days ago

    Slough, United Kingdom Citygate SEAT SKODA Slough Full time

    About the role We are currently looking for Customer Experience Executive to join the team at SKODA/SEAT & CUPRA Slough Experience within the motor trade would be advantageous but not essential as training would be provided throughout your development. This position will require you to handover New and Used Vehicles to our customers. The role of Customer...