Veterinary Care Assistant

1 week ago

Norwich, United Kingdom Vets4Pets Full time

**Veterinary Care Assistant**

**Norwich Companion Care**
We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Norwich practice.

Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.

You will assist all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.

This is a part time role working 31.75 hours per week, 4 days a week mostly an afternoon shift until 8pm and 1 full weekend in 4.

If you share our passion for delivering outstanding pet healthcare, passionate and committed to the caring of animals, exceptional customer service and would like to join our team, then we would love to hear from you.

The attributes and skills required
- You are the friendly and welcoming face for the client and their pets when they arrive at the practice giving a great customer service experience.
- You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available, previous experience in a veterinary industry would be advantageous.
- You will build strong relationships with our clients, their pets and be a pro-active team player supporting the veterinary team.
- You are calm, attentive and always focus on the clients’ needs, looking to go above and beyond to create an excellent client experience.
- You will bring enthusiasm and drive to your role. You are passionate and committed to the caring of animals and your service is matched with your love of pets.
- You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet, ultimately you want to make a different to the pets in our care.
- You will maintain the cleanliness of the practice at all times and assist with Reception duties as and when required.
- Your personality is infectious and along with your fellow colleagues and create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

**Benefits**:
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.

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