Current jobs related to Hire Controller - Kirkwall - MacGregor Industrial Supplies Ltd

With eight branches throughout the Highlands and Islands, MacGregor Industrial Supplies provides a unique resource for northern construction, manufacturing and commerce. Our 17 divisions cater for multiple industries and work together to provide a combined expertise which is unrivalled in the north of Scotland.

**Key Responsibilities**
- Responsible for initiation and completion of hire contracts in a timely manner.
- Advising customers promptly of any damage charges or other costs incurred to hire plant and notifying the workshop to complete the repair efficiently and to charge accordingly.
- Advise customers on availability of hire equipment requested.
- Arrange the dispatch of hire plant.
- Responsible for sourcing and ordering parts for the repair of equipment.
- Ensure compliance with departmental standard operating procedures (SOPs).
- Compliance in accordance with the company quality assurance procedures.
- To provide direct support to all levels of MIS staff towards maintaining the highest level of customer service and upholding the good name of MIS Ltd.
- To keep the work area clean, tidy and organised.
- To provide support on the stock and system audit programme including performance reports and exception reporting.
- To assist in the provision of a comprehensive administration and logistics service within the department to achieve timely, accurate information and high quality output.

**Skills and Experience**
- Experience of working in a Hire environment would be an advantage.
- Excellent customer service, numeracy and literacy skills.
- The ability to deal confidently with people with clear and effective communication skills, both verbally and written.
- IT literacy and basic familiarity with computer packages such as Microsoft Office.
- Ability to work under time pressures.
- Sound organisational and administrative skills, including managing time effectively.
- Able to demonstrate good interpersonal skills.
- Ability to respond positively to new challenges and change.

**Applicants must be eligible to live and work in the UK and must already live within a daily commutable distance of Kirkwall.**

**Job Types**: Full-time, Permanent

Work Location: In person