Team Leader

1 day ago


Crawley, United Kingdom Search Consultancy Full time

Customer service & Administration Team Leaders Crawley £30k plus many other benefits
I am currently working with a pension's giant based in Crawley. Due to increased workloads they are looking far an outstanding Team Leader to oversee the Administration team members delivering excellent customer service and technical support ensuring five starservice and leading by example ,
The Role
You will be leading team members delivering excellent administrative & customer service and technical support, tailored to meet needs of the customer. You will be responsible for monitoring all the administrative duties of your team.
You will be monitoring and reviewing staff performance ensuring you help every staff member develop to their full potential.
Skills & Experience:

- Previous experience of leading a Team within administration or Customer service
- Excellence in Administration & Customer Services
- Ability to work with and across other business units
- Empathy and sympathy with customer needs
- Excellent communication, interpersonal and presentation skills
- Ability to meet deadlines within tight time lines
Desirable
- Other relevant financial services qualifications
- Experience of employer/employee pension communications
- Experience of DC pension platforms/interfaces

**Benefits**:

- Health care scheme
- On site Gym
- Social Club & Events
- Rode to Work Scheme
- Subsided restaurant
- Generous pension scheme
- Income protection, critical illness cover & death in service insurance
The company is easily accessible by public transport.


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