Head of Housekeeping

**Head of Housekeeping**

**Hampton, TW12**

**£11.25 per hour plus great benefits**

At our residential nursing home in Hampton our philosphy is to create a secure, relaxed happy and homely atmosphere for the residents to live in and for the staff to work in. We specialise in providing quality nursing and residential care for the elderly.

We feel that those who live in our home should do so with dignity, have the respect of those who support them and be entitled to live a full and active life, given the fundamental right to self-determination and individuality within the framework of a carehome offering nursing care.

A fantastic and exciting opportunity has arisen for a **Head of Housekeeping** to become part of our team.

This is a full-time position working 40 hours per week on a rota basis between 8.00am and 7.00pm, Monday to Sunday.

**Job Purpose**

Daily supervision of Domestic and Laundry Staff to ensure the highest possible standards of cleanliness around the home and a first-class service from the laundry to the home and residents.

**Job Duties**

Housekeeping
- Understand how to clean the different furnishings and equipment within the home in line with training provided and manufacturer’s guidelines.
- Regularly monitor the condition of equipment and machinery utilised in the domestic and laundry functions, reporting any problems to the maintenance team.
- Manage stocks of cleaning and other materials required in the domestic and laundry functions and order items as required in conjunction with your Line Manager.
- Ensure that all residents rooms are prepared and ready for letting and show arounds at all times.
- Be aware of and ensure compliance with COSHH regulations and keep all required records.
- In conjunction with your Line Manager, discuss and agree any replacement equipment and machinery which is required.
- Regularly monitor the stock and condition of our linen, bedding etc and agree repairs and replacement with your Line Manager.

Management
- Ensure that all staff under your supervision are aware of COSHH regulations and comply with them.
- Ensure that staff under your supervision wear the correct uniform and use the appropriate protective clothing as required.
- Plan monthly rotas for your department in conjunction with the Manager’s authorisation.
- Provide supervision and appraisals for your staff team and actively encourage their development.

General
- Maintain safe and clean environment throughout the building including the stairwells.
- Manage complaints in line with company policy in regards to domestic / laundry issues.
- Attend staff meetings and training sessions as required for the better performance of your duties.
- Weekly contacted hours as mutually agreed with the Registered Manager, to be worked on a rota system including some weekends and public holidays
- To complete any mandatory training to ensure that you are competent to fulfil the responsibilities of your role
- To facilitate in house training as agreed.

**Skills / Requirements / Attributes**
- Previous supervisory experience within a housekeeping department
- NVQ Level 3 supervisor would be beneficial
- Able to take initiative and make a difference to the quality of the resident’s environment
- Strong Communication skills both oral and written
- Excellent organisational skills and attention to detail