Front of House Security Officer

1 day ago

Newcastle upon Tyne, United Kingdom Bidvest Noonan Full time

**Monday to Friday 10:00 - 19:00**

A fantastic opportunity has arisen within Bidvest Noonan for a Concierge/Front of House Security Officer, who will work at our client’s prestigious premises in **New Castle**.

This role is pivotal to the success of the building operation as this person will act as the front of house for the management team.

The successful applicant will have experience of working in a reception environment and be well practiced in dealing with clients both over the telephone and in face-to-face situations.

We require officers to be SIA licenced - **Security Guarding/Door Supervision**

**DUTIES OF CONCIERGE/FRONT OF HOUSE SECURITY OFFICER**
- To meet and greet all visitors promptly, using the correct protocols to ensure that each visitor feels special and cared for
- Ensure that an exceptional level of service is always maintained in reception areas and meeting suites, including contacting the meeting hosts
- Build and maintain a current, working knowledge of all policies, procedures, systems, and developments, as well as general information, to be able to provide staff and visitors with information as required
- Ensure that the telephone is answered in a timely and professional manner and transferred to the appropriate personnel or message are taken
- To maintain close working relationships with the relevant Building Management team and to coordinate efforts
- To control car parking and ensure visitors use allocated correct parking bays

**JOB ROLE REQUIREMENTS**
- A valid SIA and CCTV
- First Aid certificate
- Previous experience in a similar role
- Have knowledge of Assignment Instructions (AI’s)
- Excellent written and verbal communication skills
- Customer/Client focused
- Must be able to work under pressure
- Basic computer literacy required

**BENEFITS OF CONCIERGE/FRONT OF HOUSE SECURITY OFFICER**
- Full uniform supplied
- Paid holidays
- Pension plan
- On-going training
- Progression opportunities
- WRKIT Employee Benefits Platform which give you access to savings
- HSF - a health cash plan and personal accident benefit with added services

**Salary**: Up to £11.40 per hour

Schedule:

- 12 hour shift
- Day shift
- Monday to Friday

**Experience**:

- security: 1 year (required)

Licence/Certification:

- SIA (required)

Work Location: One location

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