Cashier

As University Hospitals of Leicester NHS Trust embarks on a period of positive change, an opportunity has arisen for a highly motivated and keen individual to join our dynamic and forward-thinking finance team as a Cashier.

You will provide a comprehensive cashiering service to patients, staff and visitors to the Trust. To administer reimbursements of Patients Travel expenses/Petty Cash and receipt all income received by the Trust.

You will have significant experience within a customer service role with daily cash handling responsibilities within a busy environment.

You will have experience of working on your own initiative but also be able to work effectively within a team. You will be able to communicate confidently and effectively at all levels with customers and colleagues both orally and in writing.

Your duties will be to assist in the delivery of an efficient and effective service for the Cashier Offices at one and/or several of the three hospital sites. This will be in accordance with statutory requirements, accounting guidance and agreed local procedures.

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:
We focus on what matters most
We treat others how we would like to be treated
We are passionate and creative in our work
We do what we say we are going to do
We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust (leicestershospitals.nhs.uk)
- To provide a friendly, efficient and courteous service to both internal and external customers demonstrating a high standard of customer service.
- To communicate with customers, both internal and external to the organisation on financial matters in a way that is relatable for the customer to understand the message clearly. This could include use of diplomacy and tact to discuss sensitive matters in respect of the cashier duties.
- To be responsible for the timely receipting of Revenue income received by the Trust.
- To be responsible for the timely receipting of Charitable Funds income received by the Trust.
- To be responsible for inputting of cash directly to the Trust’s Cedar Financial System.
- To be responsible for inputting of cash directly to the Harlequin Charity Finance system.
- To access the eligibility of patients claiming refunds of Travel Expenses under the Healthcare Travel Costs Scheme, calculate and make payments in accordance with the scheme and Trust policy.
- To check and issue Petty Cash reimbursements to staff ensuring items are appropriate, authorised and coded.
- To ensure that all monies received by the Trust are reconciled and banked in accordance with Trust Policy on a daily basis.
- Responsible for safe handling of cash within the cashier office.
- Maintenance of records relating to Patients Monies held and reconciling on a monthly basis.
- Record figures accurately for the Treasury Department onto the relevant electronic systems.
- Undertake daily and weekly reconciliation of all cash floats and credit card transactions held within the office.
- To be responsible for counting and reconciling cash from the retail catering outlets within the site.
- To be responsible for counting and reconciling cash from the car park machines within the site.
- To ensure that all monies received from catering and car park machines are banked in accordance with trust policy on a daily basis.
- To be responsible for replenishing and auditing the cash holding machines within the site as and when required.
- To be able to plan work tasks based on weekly and monthly reporting requirements.
- To work with limited supervision, but within set processes and in line with stringent financial operating procedures, referring to line manager for advice and support as required.
- To undertake all clerical and administrative duties in support of the Cashiers Office.
- Be responsible for your own personal development and attend training sessions required.
- To provide training and support to other cashiers within the Finance Department as and when re