Deal Desk Specialist

Company Description

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

**Job Description**:
An opportunity to join an entrepreneurial, fast-changing environment supporting our Sales organisation. You'll partner with multiple internal groups including Sales, Finance, Legal, Product Management and Sales Operations to support deals and help drive the expansion of the Global Deal Desk team/ processes.

Your proven business acumen, financial analytics and project management skills will help you build and maintain strong working relationships with our sales teams, and become very visible at the highest levels of our business. As our business is growing quickly; success in the position is valued and rewarded amongst our leadership, and we can provide genuine opportunities to progress your career.

**Responsibilities**
- Advise the sales team/ management on deal strategy and structure
- Respond to inquiries, provide guidance for quote and contract processes, assisting with the proper structure of deals, and advising on standard terms structure for the Sales organisation
- Collect data and information to further standardise the deal formation process. Identify opportunities to automate elements of the deal desk
- Identify repeat questions or gaps from the field team and facilitate training sessions for Reps and Sales Managers
- Engage cross-functional leaders in the development and socialization of new pricing and product configuration strategies, including Sales, Marketing, Product Management, Services and Finance, collaborate with key stakeholders to ensure buy-in and successful implementation
- Identify and recommend policy and process improvements to enhance the effectiveness of deal structure, exception processes and ultimately decrease deal cycle time
- Work with finance and order management to help move orders to closure and mitigate issues for deals that are stuck in order management

**Qualifications**:
**Ideally; You’ll Have**:

- Experience in deal support/ operations, or sales (preferably in a high-tech industry)
- Bachelor’s Degree in Business, Management, Finance or related field, or equivalent experience
- Experience improvising and problem solving on calls
- Familiarity with sales processes and methodologies
- Demonstrated experience with collaboration between finance, accounting, legal, sales operations and sales to drive projects or best practice/ improvements

In return, we’re offering a compensation package made up of a competitive base salary, generous employee benefits, and equity alongside investment in your personal and professional development.

Additional Information

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**Why Zscaler?**

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.