Receptionist

Robert Frith Optometrists in Shaftesbury are currently looking for an enthusiastic and friendly individual to fill the role of the Receptionist.

The Receptionist is an important member of the practice team, usually the first person a patient meets or speaks to on the phone. Therefore, you must have good verbal and written communication skills with a calm and caring manner, and excel at making our patients feel welcome and valued. You must be able to deal with queries professionally, whilst also being empathetic with people to help make them feel at ease.

You need to be well organised and accurate in your work. Full training will be given on our specialist management software, however being confident with computers is a must.

The ability to work well as part of a team and get on well with other staff members is crucial, however also being able to prioritise work and be proactive when working alone is essential.

Being reliable, honest and trustworthy is very important to us. As is being a fun and friendly member of the team

Full training will be provided but you will be excited to learn new skills or expand on your current ones.

DUTIES:

- Welcoming patients into the practice and assisting with their queries
- Booking appointments
- Dealing with clinical paperwork
- Receiving and making phone calls
- Cash handling
- Advising when spectacles, contact lenses or accessories are ready
- Dealing with clinical paperwork
- General administration and clerical support
- Receipt and dispatch of mail and courier parcels
- Simple repairs and adjustments to spectacles
- Ordering and providing contact lenses
- Ordering a range of optical products

**REQUIREMENTS**:

- Enthusiastic and proactive
- Friendly
- Empathetic
- Good organisational skills
- Professional attitude and appearance
- Good verbal and written communication
- Confident with computers

You will be contracted to 22.5 hours (3 full days) per week. Flexibility to provide holiday cover when required would be a benefit.

We are closed Sundays, bank holidays and do not provide late-night openings.

You will be expected to work alternate Saturdays.

Salary is dependent on experience.

You will receive 17 days holiday (includes bank holidays) in a complete holiday year (Dec-Nov).

**If you feel that a diverse and challenging role, with the potential for further opportunities is for you then we will be delighted to hear from you. Please send your CV and a member of our recruitment team will be in touch shortly.**

**Robert Frith Optometrists is an equal opportunities employer.**

**Job Type**: Part-time

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Sick pay

Schedule:

- Day shift
- Weekend availability