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Clinical Application Specialist
3 weeks ago
Collaborate with digital teams and clinical users in relation to the implementation and strategic development of electronic patient records and diagnostic systems within the Trust. Ensure the Clinical Safety Management system is followed, and all clinical risks are assessed in conjunction with the Clinical Safety Officer. Ensure that all changes to the system are reviewed and signed off as safe prior to implementation. Communicate with external organisations over service issues e.g.
third party suppliers, other NHS organisations, to ensure any outstanding issues are resolved to the satisfaction of the Trust. Collaborate with colleagues to the effective integration of the Clinical Applications with other systems with the aim of maximising the efficiency of the clinical workflow overall, and longer-term business planning. Lead on the identification and management of risk and issues throughout the Product lifecycle. Champion and role model the Groups values and behaviours and support others in doing so to deliver the Group Vision and Mission successfully.
You will lead on the development and on-going refinement of business continuity and disaster recovery plans in relation to designated systems supported by the team. Clinical Applications improvement and support Awareness of hospital workflow and systems to ensure effective support of Clinical Applications to maximise clinical and operational benefits from these systems. Advise clinical and admin users on the most effective, safe and efficient use of the Clinical Applications available. To understand the current business processes identified for each BAU change and be the main facilitator working with colleagues to develop and agree future business processes to meet both operational and project requirements.
This will include aligning processes to the agreed benefits of the project or change request. To map as is and to be processes in order to facilitate effective optimisation with existing systems and processes To support the implementation of business change components and to ensure that amended/new processes and ICT systems reflect the operational needs of the patients, staff and Practices. Provide technical and professional advice regarding Clinical Systems. Understand thoroughly the current clinical information systems and the processes involved in their use across the Trust and adapt this knowledge to learning replacement and new systems introduced.
Ensure the Clinical Safety Management system is followed and all clinical risks are assessed in conjunction with the Clinical Safety Officer. Using initiative to plan work to ensure the change process is implemented in a timely manner, the post holder will resolve conflicting timescales and priorities independently and exercise judgement and discretion to resolve issues autonomously. Maintain existing skills and develop further levels of expertise. Lead the day-to-day system management and user support of these electronic patient systems post implementation and for managing those colleagues undertaking system administration and support duties.
This will often require investigation of complex systems and technology, fault finding and resolution. Manage designated resources within the team to meet business and/or clinical needs. Working closely with the Test Lead, to support the development of testing plans based on the complex workflow and system configuration requirements to ensure the systems are fit for purpose and meet clinicians needs. Please see job description for further details
