Research Manager

**_Are you looking to develop a career in one of the world’s largest Research Organisations?_** As Market Strategy & Understanding experts, we are passionate about helping clients identify, qualify, optimise and forecast the potential of innovations, products and packaging. As well as understanding their market, where the best growth opportunities are,and optimising their brand positioning. We are a small team but we’re effective and specialists in our field. We pride ourselves on doing research that has impact and want our clients to make better decisions. **The role..** This role will be working with the Financial Research Survey (FRS) is the largest and longest running Financial Services survey in Great Britain. It’s subscribed to by many of the UK’s major Financial Services providers and is seen as "industry currency" forfinancial research data. Our division sits within the Market Strategy and Understanding Service Line housing our brand and innovation specialists. Our work is also used by the Financial Conduct Authority (FCA) the industry regulator. By working closely with them we can see the impact of our data and how it can influence change. This role will be based in our London office two days a week and home working the rest of the week. **What will I be doing?** This will be a varied and interesting role including: - Managing two product categories; pensions and loans and you will also be looking after your own client bank and continue to develop these relationships. - Looking after an existing client bank and also product categories that will require reporting on during the course of the year. - Every 6 months we produce key thought leadership reports for each of our product categories. These reports are sent to our clients, highlighting key metrics on what we believe is driving the market, areas they should focus on and areas that might drivechange. - You will be responsible for producing these for the product categories that you will be looking after. - You will also be involved in reviewing and developing any ad hoc monthly requirements or ad hoc needs for your client bank. - Whilst the FRS is a tracking study, no two days are the same and the overall workload can include a number of ad hoc requests, as clients make the most of their subscription. - You’ll be responsible for leading on the ad hoc requests. These will vary in size and resource need. Some may be small, and can be undertaken on Askia, our online analysis platform, others will be more in-depth pieces which require a deep dive and are essentiallyan ad hoc project. - You’ll be hands on working on these, with support from junior members of the team and have Director support where needed. - You will work closely with junior members of the team, coaching and advising them on best practice research and client handling skills, as well as reviewing their outputs for clients. - You’ll be a trusted advisor and partner to clients, offering insight and help develop solutions to business challenges. - You’ll contribute to uncovering and creating opportunities for new business with clients, as well as being responsible for putting Ipsos’ best foot forward. - You will ensure that our core on-going research program continue to evolve and delights our clients, so that we can proactively retain these clients. **What do I need to bring with me?** To be successful in this role you will need the following skills and experience: - A solid grounding of the research process and what is needed to ensure that the day to day outputs needed on the programme are delivered on schedule. - Be both confident in having more strategic conversations with clients and comfortable with the underlying detail coupled with commercial acumen. - Be adept at connecting the team with the client to ensure that they deliver to a high standard. - Ensure ad hoc requests are delivered in a timely manner and maximises the opportunity and relationship. - Possess a passion and experience of working within the FS industry, although if you’re not a specialist in the markets allocated, then a willingness to learn is essential. - Proven skills in building strong relationships with clients. - The ability to work with and inspire juniors, and personally commit to delivering excellent quality. **About us** Our culture is unique - we have the entrepreneurial spirit and quirkiness of a small boutique, but we also have the resources, scale and diversity of a large global agency. We have more bright, friendly, hard-working and enthusiastic people, from more backgrounds,with more interests, skills and experiences to learn from. Our values are based on our diverse cultural backgrounds, helping us to be responsive, client-focused and flexible. If this is what you are looking for from your next role, we look forward to hearing from you