Identity & Access Management Specialist

**As an Identity & Access Management Specialist, you will**
- Efficient and effective delivery, management & reporting of IDAM/PAM service in line with SLAs.
- Oversee the provision of 1st and 2nd line support services on IDAM/PAM services requests/incidents and ensure that process for IDAM/PAM services continues to work as expected for business users.
- Create, maintain & document processes, information flows and knowledge articles for IDAM/PAM.
- Define metrics/KPIs for the IDAM & PAM Service, measure service performance and produce reports for stakeholder to consume.
- Support and lead where applicable the implementation of new strategies, policies, and processes to maintain and continuously improve the quality of Security services delivery.
- Coordinate timely reviews of user access/attestation liaising with business colleagues where appropriate and support the management approval of access and authorisation rights.
- Lead, coach and mentor the team to develop skills, performance, and capability.

**About You-**
- Experience of dealing with access management processes and principals.
- Experience of deploying, maintaining and improving IDAM/PAM solutions.
- A broad understanding of IDAM/PAM across on-premise and cloud solutions.
- Broad understanding of Service Management principles and disciplines based on ITIL best practice.
- Able to communicate and influence, in a professional environment, to a wide-ranging audience.
- Ability to translate the language of customers into useful technical information and vice versa.
- Able to lead and manage a team, coaching and supporting colleague development.

**About us**

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

**Flexibility.** We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process.

**Development.**We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

**Inclusivity.**We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

**About our Benefits**

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

- ** Holiday.** You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- ** Bonus.** At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
- ** Pension.**We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
- ** Healthcare.** Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
- ** My Benefits.**When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.

**Ready to apply?**

**Want more information?