Meter Reader

Salary

**Up to £26,700 depending on experience**- Location

**Consett, County Durham**-
- **About the role**-
- **Meter Reader**
- **Full time - 37 hours per week**
- **12 Month Fixed Term Contract**
- **Salary from £24,243 up to £26,700 per annum**
- **Based in the Consett, County Durham**- **_
Interviews for this role will be taking place 11th December 2025._**- **
Office job not for you? Rather be out and about?**- **
About the role**- Our vision is clear - to become the national leader in the provision of sustainable water and waste water service. As our business continues to develop and grow, we’re looking to our people to drive our vision forward and continue to provide the highest standards of service to our customers, all day every day to help us deliver an unrivalled customer service.
- We now have opportunities for people to join our team of Meter Readers within the Meter Field Services department at Northumbrian Water.- As a Meter Reader, you will be expected to travel your dedicated region undertaking timely and accurate cyclical reading of meters, so having a full valid driving licence is essential. You will interact with our customers, answering questions about water consumption and replacing/repairing meters where required.- Our Meter Readers spend most of their time outdoors in all weather conditions, walking, bending and lifting meter lids. In such a constantly changing work environment being aware of Health and Safety risks is paramount in achieving our aim of getting everyone home safe every day.- They work mostly on their own and use current technology and systems to communicate with colleagues and complete most of their daily work tasks on a handheld device.

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About you**- Our Meter Readers are the face of Northumbrian Water so we are looking for people with great communication skills and a passion for delivering unrivalled customer service. We need self-motivated people who are able to plan their own working day and are comfortable working to challenging targets while being out and about (in all weather conditions). You need to be happy to work on your own and physically fit enough to walk a lot.- You will need to enjoy meeting people and be happy to take responsibility for answering our customers questions, remaining calm and polite and doing all you can to help.- This is not a nine to five, office-based role, so we need people who are happy to work 37 hours between 7am and 8pm Monday to Sunday, enjoying the travel and outside working. We will give you a company van to help you cover your region.- We have a lot of customers to look after and keep happy so if you’re looking for a role that offers you a chance to be out and about, delivering great customer service, we want to hear from you.- _
Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work._- _
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity._- _- _Please note this role will require a DBS to be completed prior to employment_- **About us**- Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.- We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply- **
NWG at a glance**:

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Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.**
- _ We do this by providing reliable and affordable water and wastewater services for our customers._- _
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business._- **
Our vision is to be the national leader in the provision of sustainable water and wastewater services.**To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

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Our benefits**- We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:

- Generous holiday entitlement starting at 23 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
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