Customer Service Assistant

2 days ago


Christchurch, United Kingdom Williams Trade Supplies Full time

**Position**:Customer Service Assistant

**Salary**:Up to £27,000 per annum DOE

**Hours**:40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA NO WEEKENDS

**Location**:Williams, Unit 9, 20 Airfield Way, Christchurch, BH23 3PE

**A full, clean UK Driving Licence is essential for this role**

If you're interested in working for a company that's been listed for 5 years running on the ‘**Top 100 Best Companies to Work For**’, then keep reading...

Here at **Williams**, an independent trade-only plumbing and heating merchant, we're looking for an Customer Service Assistant to join our busy and friendly team in **Christchurch**

This is a varied and active role which includes**:serving customers**on the trade counter and over the phone, **assisting with warehouse duties,**and **delivery driving**.

If you like having lots of variety in your daily tasks, this could be the opportunity you have been looking for

If you also have previous exposure of working within a **plumbing** and **heating** **merchants**, builders' merchants or wholesaler, trade counter, or on the tools / management within the **plumbing**and** heating trade**, **we would LOVE to hear from you**

**As our Customer Service Assistant, you'll be**:

- Maintaining the warehouse, including stock rotation and general housekeeping.
- Serving on the trade counter and handling incoming enquiries.
- Accurately picking orders in preparation for delivery.
- Receiving, checking and storing incoming goods.
- Assisting with the general upkeep of the branch.
- Carrying out deliveries in the local area.
- Processing quotes.

**Ideally, you are**:

- An enthusiastic team player wanting to make a positive contribution.
- Keen to support the team with a flexible approach to daily tasks.
- Passionate about delivering excellent customer service.
- Ambitious to progress and keen to learn.
- A great communicator.

**Some of our excellent benefits include**:

- 33 days annual leave, increasing with the length of service.
- Training and development opportunities specific to you.
- Discounted shopping platform & gym membership.
- Private medical insurance for the whole family.
- 24/7 Employee Assistance Programme.
- Car leasing & cycle-to-work schemes.
- Company discount on our products.
- Contributory pension scheme.
- Life Assurance.



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