Quality Assurance Specialist
5 days ago
QUALITY ASSURANCE SPECIALIST - French, Italian or Spanish speakers
**About Ctrip**
**What we offer**
- 32 days holiday
- Life assurance
- Health cash plan
- Annual travel bonus
- Monthly performance bonus
- Gym discount near the site in Edinburgh
**Core Responsibilities**
- Determine and analyse any quality gaps and formulate appropriate recommendations through KPI monitoring and action tracking.
- Raise optimization suggestions to product/procedure identified from regular tasks.
- Lead innovation and continuous improvement in quality improvement project.
- Implement quality assurance standards and continuously optimize them according to business requirements.
- Conduct regular VOC to hear customer voice, summarize and feedback to relevant departments for improvement.
- Complete other tasks assigned by line managers.
**Key Qualifications and Experience**
- Native speaker of Italian/French and good capability of English in listening, speaking, reading and writing skills, and other language skill is prior.
- More than 2 years’ experience in call centre or quality control, flexible policies for outstanding ones.
- Good data analysis and operation ability, and able to independently work out and process all kinds of analysis reports.
- Good communication skills, execution and pressure resistance.
- Good at logical thinking and judgment.
- Be conscientious and responsible, and good spirit of collaboration.
**Job Types**: Full-time, Permanent
**Salary**: From £24,000.00 per year
**Job Types**: Full-time, Permanent
**Salary**: From £24,000.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Edinburgh EH3: reliably commute or plan to relocate before starting work (required)
**Language**:
- French or Italian or Spanish (preferred)
Work authorisation:
- United Kingdom (required)
Work remotely:
- No
-
Quality Assurance Manager
1 week ago
Edinburgh, United Kingdom VVB Engineering Full timeWho we are:VVB delivers sustainable mechanical, electrical and telecommunication engineering solutions with expertise and long-standing experience across Rail, Highways, Power, and Tunnels. Combining robust processes with specialist agility. Our approach to projects always takes into account the best interests of our clients, our people and our environment....
-
Quality Assurance Specialist
2 weeks ago
Edinburgh, United Kingdom Trip.com Full timeResponsibility Core Responsibilities - Determine and analyse any quality gaps and formulate appropriate recommendations through KPI monitoring and action tracking. - Raise optimization suggestions to product/procedure identified from regular tasks. - Lead innovation and continuous improvement in quality improvement project. - Implement quality assurance...
-
Quality Assurance Officer
7 days ago
Edinburgh, United Kingdom Domestic and General Group Limited Full timeThe Role: Quality Assurance OfficerLocation: Flexible working - both the option to work remotely and office based available.Contract type: Permanent.Full time, 37.5hrs per weekWe are excited to announce that we are now looking for a Quality Assurance Officer to join the Quality Assurance teamThe key responsibility of the role lies within evaluating and...
-
Quality Assurance Manager
5 days ago
City of Edinburgh, United Kingdom VVB Engineering Full timeWho we are VVB delivers sustainable mechanical, electrical and telecommunication engineering solutions with expertise and long‑standing experience across Rail, Highways, Power, and Tunnels. Combining robust processes with specialist agility. Our approach to projects always takes into account the best interests of our clients, our people and our...
-
Quality Assurance Supervisor
5 days ago
Edinburgh, United Kingdom Amazon UK Services Ltd. Full timeBachelor degree - English language proficiency - Some years of CS experience - People Management experience - Strong leadership, organizational and analytical skills - Strong stakeholder management and communications skills - Proven track record of strong delivery of results by working both independently and collaboratively with global teams as...
-
Quality Assurance Lead
3 days ago
Edinburgh, United Kingdom System C Full time**Quality Assurance Lead** **Edinburgh (hybrid)** **About System C Healthcare** At System C, we create software that helps drive 21st century health and social care in the UK. Using leading-edge technology and data, our systems are trusted by hundreds of health and social care organisations, our work impacts millions of lives every day and. What we do...
-
Quality Assurance Manager
2 weeks ago
Edinburgh, United Kingdom FPSG Full timeFPSG is working witha leading pharmaceutical company committed to delivering high-quality, life-saving medications to patients worldwide. We are currently seeking a dedicated and experienced Quality Assurance Manager to join our team in Oxford. This is an exciting opportunity to play a pivotal role in ensuring the safety, efficacy, and compliance of our...
-
Quality Assurance Administrator
3 days ago
Edinburgh, United Kingdom RoslinCT Full time**Quality Assurance Administrator** **Location**: Edinburgh Bioquarter **Who are we?** We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people’s lives. Collaborative, dedicated and talented people are the backbone of our culture, working both...
-
Quality Assurance Officer
1 week ago
Edinburgh, United Kingdom Aeropeople Full timeJob Title: Quality Assurance Officer Salary: Negotiable dependent upon experience (tax free) Location: Abu Dhabi We currently have a vacancy to join a leading provider of comprehensive aviation services based in the Middle East, as a Quality Assurance Officer. The role will be based in Abu Dhabi and offers a full relocation package for the successful...
-
Sterility Assurance Specialist
2 weeks ago
Edinburgh, United Kingdom RoslinCT Full timeWe are looking for a driven individual to join us as a **Sterility Assurance Specialist**. We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people’s lives. Collaborative, dedicated and talented people are at the backbone of our culture, working both...