Retail Assistant

6 days ago

Bath, United Kingdom Busby & Fox Full time

Our Retail Assistants are the embodiment of the warm, inspiring and informative culture that we nurture at Busby & Fox.

Working from our new Bath store (target opening December), this role is all about passionately helping customers find what's right for them and feel fantastic about their choices, whether it's a new dress or the perfect present. Your goal will be to make sales, help the store meet targets and be a proactive member of the team, helping your Store Leader and other colleagues when they ask, and bringing a can-do attitude to each day.

**Some of the hats you'll be wearing**:

- Cheerleader
- Communicator
- Helper
- Listener
- Personal shopper
- Stylist
- Sales whizz
- Team player

**Important skills & attributes**:

- Agile
- Considerate
- Energetic
- Emotionally intelligent
- Motivated
- Positive
- Proactive
- Professional
- Punctual
- Stylish

**It'll be your job to add value by**:

- Helping to ensure that Busby & Fox’s distinctive ethos, customer care and brand look-and-feel are represented to customers from the moment they first step through our door and throughout their continued journey with us
- Developing an intrinsic understanding of the kind of people who come to us to shop, what their needs are and how we can help them to find the perfect pieces
- Making it your business to know everything there is to know about our products: how to wear them, how to style them and how to care for them
- Helping every customer find what is is they're looking for (with our top-to-toe styling ethos at the forefront of all interactions) and making sure that each one leaves your store feeling like they've had a positive experience
- Dealing with all types of sales transaction, payment and customer support with help and/or approval from someone more senior where necessary
- Supporting your leadership team in making sure the store is well-stocked and beautifully presented at all times by assisting with with housekeeping, inventory management, deliveries and visual merchandising
- Being a brand ambassador and embodying all the gorgeous, soulful, feel-good vibes and quality expectations that Busby & Fox promises.

**Benefits include**:

- 28 days’ holiday as standard (for full-time employees)
- Additional 1 day of holiday for your birthday
- Generous uniform program
- Employee discount
- Company events
- Company pension (for eligible employees)
- Fun & relaxed environment
- Rewarding work
- On-site parking

**Job Types**: Full-time, Part-time

Pay: £12.50 per hour

**Experience**:

- Fashion retail: 1 year (preferred)

Work Location: In person

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