Health Records Clerk/receptionist
1 week ago
The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**
**Job overview**:
We are looking to recruit an enthusiastic, confident and committed individuals to join our Health Records Team. This is a full time 37.5 hour permanent post working Mon-Fri, between the hours of 8am - 6pm. You will be based at Royal Oldham site but will be required to work across all sites to provide cover for annual leave and sickness.
**Main duties of the job**:
You will be responsible for the Clinic preparation for both inpatient and outpatient services, reception duties ensuring demographic details are checked and recorded, and also prepping episode files for the Day Forward shipment. Attention to detail is imperative. Booking new and follow up appointment's within an agreed time limit. Using Patient Centre, Evolve and the eRS booking system. Appropriate training will be provided but IT skills linked with good keyboard skills would be an advantage along with an excellent telephone manner. General patient queries and other admin tasks relevant to the role. Applicants must be flexible and adaptable with their working hours to cross cover.
**Working for our organisation**:
The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country. Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham. The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team. We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community. If you share our vision, take your place with us.
**Detailed job description and main responsibilities**:
**Person specification**:
**Application Form**:
**Essential criteria**:
- Maths and English
- ECDL / Customer Service NVQ
**Experience**:
**Essential criteria**:
- Experience of working in a reception or administrative role preferably in a health care environment
- Knowledge of a hospital based Patient Administrative System
- Previous experience of data entry / input
**Skills and Knowledge**:
**Essential criteria**:
- Understanding of confidentiality, data protection and Caldicott principles
- Good level of numeracy and literacy
- Good keyboard and PC skills
**Other**:
**Essential criteria**:
- Adaptability and flexibility
- Ability to work to deadlines and prioritise own work load
**COVID-19 Vaccination Information**
- __________________________________________
**Employer certification / accreditation badges**:
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