Corp/1917 Customer Advisor
2 weeks ago
Customer Advisor Role Profile
An exciting opportunity has arisen within our Library Service’s team for a Customer Advisor. The post holder will play a key role in supporting frontline services in libraries.
We are looking for an enthusiastic, reliable and committed individual. The post holder will deliver the core services of the public library service, relating with customers in a library setting, providing digital support to customers, supporting events and activities for all ages such as rhymetimes and memory cafés, while presenting a safe environment for children and vulnerable adults.
The post holder will:
- Have excellent communication and customer service skills to engage with customers and partners
- Have good organisational skills
- Have good ICT skills
- Work effectively as part of a team and also independently using their own initiative
- Have an enquiring mind, and an interest in books and reading is desirable
- Be flexible in respect of working at multiple locations
The post holder will work to a two week schedule including alternate Saturdays.
Please note that the position is not suitable for job share.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, have been in Plymouth City Council care or are an Armed Forces Service Leaver within the last two years.
**Closing Date: Wednesday 28 September
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