Care Coordinator

7 days ago

Sudbury, United Kingdom PrimaryCareCareers Full time

**About the Role**:
Siam Surgery has an opportunity for a care co-ordinator to join our team on a full-time basis for 37.5 hours per week.

The post-holder will provide extra time, capacity and expertise to our practice team to help us to improve the care provided to our patients.

The main duties of the role include:

- Working with GPs and other professionals within the practice to identify and manage a caseload of patients. Particularly working with vulnerable patient groups with long-term conditions that may require this extra support. This may include working with individuals, their carers, families and healthcare teams.
- Using in-depth knowledge of locally available support and services to develop care plans with patient, focusing on prevention.
- Supporting the coordination of all key activity, including access to services, advice and information, as well as ensuring that health and care planning is timely, efficient, and patient-centred.
- Helping patients prepare for, or follow-up after, clinical conversations.
- Supporting digital initiatives.
- Using clinical systems on a daily basis, with confidence to run searches and keep care records up-to-date.

Please see the attached job description for further information

If you are a skilled care co-ordinator, with excellent person-centred planning experience and strong local knowledge for accessing key support, then we would love to hear from you.

The ideal applicant will have the following skills, experience and qualifications:

- Experience of working within healthcare, the voluntary or community sector, to support vulnerable groups.
- Diploma Level 2 in Health and Social Care, or an equivalent qualification (desirable not essential).
- Familiar with local resources and services, including how to access them.
- Motivated by helping people, with care and empathy.
- Able to deliver person-centred support in a non-judgmental way.
- Experience of completing holistic person-centred care planning assessments.
- Strong listening and communication skills.

**About Us**:
Siam Surgery is a GP practice located within Sudbury Community Health Centre and provides a high level of care to over 13,000 patients in Sudbury, Suffolk and its surrounding villages. Rated good in all areas by CQC, Siam Surgery also has a high level of patient satisfaction.

We are a well-established, friendly and supportive team who take pride in the work we do. We promote a healthy work life balance and are willing to facilitate personal development and encourage each individual's interests.

Siam Surgery is part of Sudbury Town Primary Care Network.

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