Credit Controller

1 week ago

Middlesbrough, United Kingdom Jackson Hogg Full time

Jackson Hogg are delighted to be working with a company based in Middlesbrough on the appointment of a Credit Controller.

**Credit Controller Job Description**
- Contact customers whose payment is in default of agreed payment terms to obtain immediate payment of the full value, a committed payment date or valid reason for non-payment
- Monitor all promises of payment to ensure receipt and follow-up promptly with further contact as necessary
- Clearly & promptly record all conversations and other correspondence on the customer account
- Record full details of all disputes and forward for onward investigation and resolution as required. Escalate unresolved queries/GRF's etc as appropriate through Team Supervisor
- Assist in the prompt and accurate selection, preparation and issue of 7-Day letters. Escalating non-responding customers for next appropriate actions
- Contact customers to resolve instances of payments received without remittance advices, ensuring any verbally communicated allocations are clearly noted and recorded for internal purposes.
- Remove barriers to non-payment by reacting promptly and efficiently to requests for additional information and documentation
- Liaise with appropriate parties to ensure any customer complex billing requirements are understood and correctly acted upon
- Where appropriate, contact customers ahead of payment due dates to ensure all relevant invoices and other information/paperwork has been received
- Contribute to the smooth running of the department and team by ensuring any problems or issues are brought to the attention of the Team Supervisor and Manager and offering suggestions and ideas for improvement
- Assist in other areas as required Key Accountabilities
- Performance against individual, team and departmental KPI and other targets
- Prompt and accurate record keeping
- The transactional integrity of specific sales ledger accounts, including the timely and accurate resolution of unallocated cash
- The prompt identification and referral of credit risk issues
- The prompt identification and referral of unresolved queries that are holding up payments

Key Skills / Attributes
- Team player - able to work independently and with others to achieve common goals and targets
- Highly organised and able to prioritise workloads within a very busy and fast-moving environment
- Strong customer service skills
- Strong negotiating skills; able to speak confidently to people at all levels
- Persuasive; able to achieve results by influencing the actions of others
- Ability to meet deadlines without compromising accuracy
- Computer literate - good working knowledge of a variety of Microsoft products (Word, Excel, Outlook, Dynamics etc)

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

Work Location: In person

  • Credit Controller/ Credit Risk Coordinator

    2 days ago

    Middlesbrough, United Kingdom Cleveland Cable Co Ltd Full time

    **Credit Risk Coordinator** Cleveland Cable Company are excited to be recruiting for a brand - new position within the Credit Control Department. We are looking for a Credit Risk Coordinator to join our team in the Middlesbrough office on a full-time permanent basis. This role is pivotal in assisting with credit risk and ensuring the financial stability of...

  • Credit Controller

    10 hours ago

    Middlesbrough, United Kingdom JT Atkinson & Sons Ltd Full time

    **Current Vacancy**: **Credit Controller - Support Centre** **Hours: 40 Hours Per Week / Salary: Competitive** **Closing Date: 31st July 2024** **About Us**: We're a growing family-run independent Builders' and Plumbers' Merchant with over 160 years' experience in the supply of building materials to local tradespeople, businesses, and DIY customers across...

  • Credit Control

    9 hours ago

    Middlesbrough, United Kingdom hays-gcj-v4-pd-online Full time

    Your newpany This UK-wide organisation is a well recognised brand and have a need for an experienced Credit Controller to join the Stockton HQ.Your new role Manage customer ledgers to ensure timely payments, reduce bad debts, and maintain accurate accounts.Work closely with customers and internal teams to resolve queries and build strong relationships.Key...

  • Credit Controller

    2 days ago

    Middlesbrough, United Kingdom Cleveland Cable Co Ltd Full time

    **Credit Controller** We are currently looking for a full time, permanent Credit Controller to join our expanding busy Credit Control Team in our Middlesbrough office. **Key Responsibilities** - Contact customers whose payment is in default of agreed payment terms to obtain immediate payment of the full value, a committed payment date or valid reason for...

  • Credit Controller

    9 hours ago

    Middlesbrough, United Kingdom Page Personnel Full time

    New Temporary to Permanent Credit Control Position - Immediate Start Available with Hybrid Working **About Our Client**: **The Successful Applicant**: Will have held a similar role previously. Have excellent written and verbal communication skills. Be either immediately available or able to start this role at short notice. Be confident with the duties...

  • Accounts Receivable

    1 week ago

    Middlesbrough, United Kingdom Bulkhaul Ltd Full time

    Accounts Receivable - Credit Control Previous experience within the shipping/transportation or freight forwarding industry in an Accounts role is an advantage but is not essential. Core working hours are 9am to 5.30 pm. Role Requirements - Good IT literacy - Ability to work as a team to assist in all areas of the department if/when required. - To be able...

  • Accounts Receivable

    4 days ago

    Middlesbrough, United Kingdom Bulkhaul Ltd Full time

    Accounts Receivable - Credit Control Previous experience within the shipping/transportation or freight forwarding industry in an Accounts role is an advantage but is not essential. Core working hours are 9am to 5.30 pm. Role Requirements - Good IT literacy - Ability to work as a team to assist in all areas of the department if/when required. - To be able...

  • Credit Controller- Part Time

    2 weeks ago

    Middlesbrough, United Kingdom Jackson Hogg Full time

    Jackson Hogg are delighted to be working with a solicitors based in Middlesbrough on the appointment of a Part Time Credit Controller. **Job Summary** **Qualifications & Requirements** - IT skills including Microsoft, Excel - Strong numeracy skills - Strong organisational skills - Strong interpersonal skills - Time Management - Confidence and...

  • Credit Control Apprenticeship

    2 days ago

    Middlesbrough, United Kingdom Learning Curve Group Full time

    If you are looking to kick start your career and complete a business admin level 3 qualification then this is the perfect opportunity. **About Us** We're a growing family-run independent Builders' and Plumbers' Merchant with over 160 years' experience in the supply of building materials to local tradespeople, businesses, and DIY customers across our network...

  • Accounts Receivable Supervisor

    1 week ago

    Middlesbrough, United Kingdom Jackson Hogg Full time

    Jackson Hogg are delighted to be working with a company based in Middlesbrough on the position of Credit Control Supervisor. **Overview** - To be responsible for the day to day supervision of the credit control team, recommending and implementing various strategies to maximise sales ledger recoveries within acceptable timescales and targets. - Minimise bad...