Order Processor

**Order Processor Vacancy**

**Overview**:
Danesmoor Group is a market leading distributor of kitchen and bedroom components - proudly supplying the UK KBB industry for over 110 years.

We bring together the most comprehensive range of quality stocked products from the world’s leading manufacturers, together with the most flexible services, and bespoke design options - all supplied from under ONE roof. We’re committed to continuous innovation and a highly integrated, customer-centric approach, where delivering excellent service and understanding our customers’ requirements is at the heart of everything we do. Most importantly, each and every customer is supported by ONE personal team - dedicated to providing expert advice, and assisting a professional, streamlined journey from start to finish.

Our Life Kitchens for Living division specialises in the supply of Complete Kitchens and Bedroom to the Retail, Trade and Contract sectors.

**Responsibilities**:

- Receive and process customer orders promptly through EQX and manual input systems
- Review orders for accuracy, ensuring all necessary information is captured before securing customer sign-off
- Release orders into manufacturing after verification and approval
- Ensure all orders and communications are documented correctly and up to date within our systems
- Maintain a proactive approach to problem-solving, ensuring that customer needs are met to support business objectives

**Essential Skills and Experience**
- Previous experience in order processing or sales support, preferably within a manufacturing or retail environment
- Proficiency in data entry and usage of ERP systems
- Demonstrates a positive ‘can do’ attitude
- Has a calm and measured approach
- Open-minded approach to learning and development
- Strong attention to detail with the ability to multitask and prioritise work effectively
- Excellent communication and interpersonal skills, capable of building rapport with internal teams
- Problem-solving mindset with a commitment to customer satisfaction and strong time management skills
- Eager to deliver solutions to the customer
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Able to organise data and maintain database records
- Resilient, driven and adaptable

**Desirable Skills and Experience**
- Previous experience of Complete kitchens is desirable but not essential as training will be provided

**Job Types**: Full-time, Permanent

Pay: £25,601.68 per year

**Benefits**:

- Additional leave
- Company pension
- Free parking
- On-site parking
- Referral programme

Work Location: In person