Dispatch Chargehand

**Main Purpose of the Job**

To manage all aspects of the Dispatch operation to ensure the highest level of safety, service and stock management, whilst carefully managing distribution costs.

**Main Responsibilities**

To manage and control all operations within the dispatch department and to be able to assume full responsibility of the Dispatch department and Cold Store when required.

To be directly accountable for the operatives in the area.

To manage safety, Cleanliness and efficiency within the picking and dispatching operation.

To forge strong relationships with both internal and external contacts, i.e production colleagues, hauliers and customer depots.

**Key activities**:
Day to day personnel management: absence control, disciplinary action, holiday planning, Training.

Control labour to ensure minimum overtime.

Ensure there is adequate transport to cover the delivery of all customer orders with a dispatch plan that is achievable and effective to Deliver on Time.

Ensure maximum utilisation of pallets whilst maintaining integrity of product on its journey.

Organise and motivate subordinates.

Set standards of acceptability and ensure that subordinates consistently achieve them.

**Key Result Areas**:
Achieve 100% service level that is within your control.

Consistently meet Distribution budget and seeks ways of improvements where possible.

Ensure labour targets are in line with budgets and volumes.

Ensure all training across Food safety, Heath and Safety, MHE are embedded and routinely developed within each of the teams.

**Preferred Qualifications/Skills/Knowledge/Age**

A sound academic background. Good communication and interpersonal skills. Basic computer literacy. Thorough knowledge of the Prism system is required. Ability to work well under pressure and to tight deadlines.

**Previous Experience (required to perform duties satisfactorily)**

Minimum two years supervisory experience within a fast moving chilled environment. To demonstrate the ability to implement and adhere to procedures. Experience of working to KPI’s.

**Decision Making Authority**

To make decisions that keep the operation effective and cost efficient when necessary

**Additional Information**

**Critical Values**
- To adhere to and always promote Company Values.
- To be punctual and accurate.
- As a representative of the Company to perform duties in a professional, timely manner and complying with relevant timetables.
- To be proactive, constantly looking for new and better ways to perform your duties.
- To take full responsibility for your functions.
- To communicate problems and ask for assistance from your line Manager as required.

¨ To be courteous and to treat others as you would like to be treated yourself.
- To be part of the team. To be honest and open and say what you feel in the current environment. Confidentiality of Company information.
- Smile and enjoy yourself.
- Be aware and comply with Company policy on health and safety and food safety.
- To highlight any issue which could compromise any employee’s personal safety or risk.
- To maintain a smart appearance at all times as appropriate to the site/location.

Supply chain structure is in it’s infancy, therefore there maybe changes to job description in the future.

**Job Types**: Full-time, Permanent

**Salary**: Up to £27,500.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Discounted or free food
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Wellness programme

Schedule:

- 12 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Loyalty bonus

Work Location: One location