Community Safety and Tenancy Specialist

4 days ago

Kendal, United Kingdom South Lakes Housing Full time

We are currently seeking a Community Safety and Tenancy Specialist to join our team. The main purpose of this role is to be the “go to” person for complex tenancy matters including ASB legal casework, tenancy breach and leasehold management advice.

**Your main responsibilities will include**:

- Actively managing serious ASB and complex tenancy management cases ensuring that customer feedback and complaints are dealt with comprehensively and within target timescales
- Working closely with our partners to investigate and resolve neighbourhood nuisance, hate crime and domestic abuse cases in accordance with legislation, policies and procedures
- Providing guidance and support to the Neighbourhood Partners to gather evidence, investigate allegations and prepare statements for court
- Undertaking regular ASB performance audits
- Effectively manage compliance casework supporting proactive asset management
- Working as part of the Safeguarding Leads team
- Have experience of managing contracts
- Have experience of ASB management including legal action
- Knowledge of landlord and tenant legislation
- Have the ability to organise and prioritise workload
- Be capable of working under pressure and handling several complex tasks simultaneously
- Have evidence of continuous professional development

**About Us**

South Lakes Housing (SLH) owns and manages around more than 3,200 homes in one of the most stunning parts of the UK. Our offices in Kendal sit on the edge of the Lake District National Park and just a few miles to the east you’ll find yourself in the Yorkshire Dales National Park. It’s a fantastic place to live and work, that offers the ideal blend of quality of life and real professional challenge. The need for affordable homes has never been greater, with many working families unable to afford market homes, in an area of high demand.

**Interviews: week commencing 29th May and 5th June**

NowHiring #Recruiting #JobOpportunity #Jobs #CommunitySafetyandTenancySpecialist #CommunitySafety #TenancyManagement #TenancySustainment #ASB #AntiSocialBehaviour #Housing #SocialHousing #HousingJobs #Kendal

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