Temporary Accommodation Placement Management Officer

7 days ago

Bedford, United Kingdom Bedford Borough Council Full time

**General information**:
**Reference**:004475-2109

**Closing Date**:03/07/2025

**Service Area**:
**Directorate**:
Environment

**Service Area**:
Specialist Housing Provision

**Vacancy Details**:
**Category**:
Enforcement/Environmental Health - Prof - Enforcement/Environmental Health - Prof

**Job Title**:
Temporary Accommodation Placement Management Officer

**Grade**:
BBU9

**Salary Range (£ pro rata for part time roles)**:
BBU09 34,314 - 37,035

**Contract Type**:
Full time permanent

**Contract Hours**:
37.00

**Job Advert**:
Are you passionate about making a difference? We’re looking for a compassionate and proactive Housing Management Support Worker to join our team and help provide intensive housing management for customers in Temporary Accommodation

**Key Responsibilities**:

- Case Management: Support a caseload of customers, ensuring their housing needs are met.
- Assessment & Support: Assess customer needs and risks, offering referrals and signposting for additional services.
- Property Safety: Ensure properties are safe and suitable for customers.
- Agreement Understanding: Help customers understand and adhere to tenancy and licence agreements.
- Collaboration: Work with services like Adult Social Care, Mental Health, Substance Use Support, and Housing Teams.
- Complaint Resolution: Address breaches of license, property damage, or anti-social behaviour through appropriate actions like issuing warnings or notices
- Income Collection: Assist with income collection and work with housing benefit teams and council departments.

**What we are looking for**:

- Strong organisational and communication skills
- A proactive and empathetic approach to working with vulnerable individuals
- Experience in housing or a related field
- Make a real difference in people's lives

**How to apply**

**Closing Date: 3rd July 2025**

Please note:
The Council will not normally re-employ ex-employees in receipt of:

- a severance payment (within 12 months of leaving)
- a local government pension (applies to Senior Officers only)

unless the appointment is business critical

Guaranteed interview schemes

**Additional Vacancy Information**:
**Allowance (pro rata for part time roles)**:
N/A

**Work Pattern**:
Monday to Friday

**Is this an enhanced DBS role?**:
Yes

**Is this a politically restricted role?**:
No

**Is this a customer facing role which requires a fluent English Speaker?**:
Yes

**Vacancy Location**:
**Location**:
Bedfordshire, Bedford Borough Council Recruitment, Bedford

**Location**:
Borough Hall Cauldwell Street MK42 9AP Bedford

**Is this a designated car user position?**:
Yes

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