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IT Support Specialist Linux Based

2 weeks ago

Aylesbury, United Kingdom Digital Appointments Full time

**Are you an experienced IT Support Specialist with a good understanding of Linux**

This well-established software platform based near Aylesbury is actively seeking an experienced Linux Support Executive to join their friendly team. The role can be hybrid with flexibility and your role will involve acting as the first point of contact forall support issues for the company's impressive portfolio of clients and users

This really is a great opportunity to join a highly employee focussed organisation in this really varied Linux Support position which comes with the opportunity to work with a truly inspirational team. The successful Support specialist will be fully trainedin their specific Applications and will already have at least 2 year+ previous experience in Linux-based Support with great communication skills

The successful Support Specialist will have:

- Some experience with administration and support for servers (Linux based)
- Excellent interpersonal skills
- Excellent verbal and written English
- Proven ability to work in a team environment

Within this varied IT Support role you will be:

- customer support via telephone, ticket system and live chat
- Enhancing the customer experience
- Identify opportunities for improvement.
- Write technical articles to the customer knowledge base
- Gain full training on the software platform so that you can champion it for customers.

Aside from your great, IT Support experience with a ticketing system, you will
- Good Linux experience
- Good customer/client support experience
- be a fantastic team player
- highly organised
- have the desire to learn new technologies.