Technical Writer

7 days ago


Welwyn Garden City, United Kingdom Ocado Group Full time

**_About the role:_** We’re looking for an outstanding, enthusiastic Technical Author to join us in our exciting, challenging push to engineer 100% automated, completely unmanned grocery fulfilment centres. Within the division, you’ll be working closely alongside world-leading experts in robotics and computer vision, who have already achieved results that are putting us leagues ahead of our competitors. We’re a friendly group, and any one of us will happily talk (at length) about the tech we are working on. Following our recent acquisitions of Haddington and Kindred, you’ll also be liaising with engineers from around the globe who can’t resist solving the unsolvable. **_ What we're looking for:_** As a Technical Writer you will be responsible for demonstrating an ability to take ownership of documenting the processes to integrate our Robotic Pick into our grocery warehouses. You’ll be responsible for documenting build, install, operation and maintenance, as well as generating H&S-related documentation. **_ As a technical writer you will:_** - Produce clear, easy-to-read, and consistent documentation and supporting content for Robotic Pick. - Liaise with design teams and interpret design data to write concise, usable technical procedures in accordance with the Ocado style guide, and ensure consistent attribute naming for technical features. - Produce consistent unambiguous illustrations and other visualisation from existing design data (e.g. 3D CAD models, engineering drawings, electrical schematics, engineering bill of materials) to support technical understanding. - Validate the written manuals by personally executing the procedures on the intended automation equipment with some travel to Ocado sites within the UK. This will require flexibility and a practical approach using your engineering expertise and experience. Although not physically demanding the work will require a "hands on'' approach. - Understand the needs of Training Managers responsible for training on site technicians in the use of our automated solutions, to ensure help content supports and complements their efforts. - Workflow planning, where used and impact analysis on current configuration, fault tree analysis, hazard analysis to enable good execution of project work. - Analyse and contribute to product requirements, functional design specifications, subsystem requirements, interface control documents, process charts, flow diagrams, manufacturing process documents, packaging and transportation specifications, factory acceptance tests, commissioning guides and site acceptance tests. **_ Essential Skills required:_** - Proven technical writing experience for electro-mechanical systems, such as operation and maintenance manual, component maintenance manual, install manual and troubleshooting guide,according to accepted industry standards. - The ability to write easy-to-read, fluent text in Simplified Technical English, and the capability to organise content clearly. - Ability to understand sometimes complex flows or technical information, and to be able to explain them clearly and simply to an end-user. - Ability to work independently to tight deadlines, across multiple projects simultaneously. **What do I get in return**: - Flexible working patterns and options for remote working (depending on your role/team) - Wellbeing support through Apps such as Unmind and an Employee Assistance Programme - 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase) - Pension scheme(various options available including employer contribution matching up to 7%) - Private Medical Insurance - 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) - Train Ticket loan (interest-free) - Cycle to Work Scheme - Opportunity to participate in Share save and Buy as You Earn share schemes - Income Protection(can be up to 50% of salary for 3 years) and Life Assurance(3 x annual salary) - Free shuttle bus to and from Hatfield Train Station to the Hatfield offices - Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices



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