Homeless Prevention Support Officer

2 weeks ago

Harrogate, United Kingdom North Yorkshire Council Full time

**Salary: £29,064 - £31,537 per annum pro rata**

**Grade: G**

**Contract: Permanent**

**Hours: 30 hours per week**

**Location: Harrogate, North Yorkshire**

**Weekend working: No**

Do you have experience in the housing, homelessness or support sector or do you have the personality and skills to support someone in their time of need?

Are you looking for a role that is challenging but offers lots of job satisfaction?

As our Homelessness Prevention Support Officer at Fern House Harrogate, you will assist staff in the delivery of the housing options and advice service, developing support plans for each client’s individually assessed support needs. You will provide tenancy support for clients in temporary and move on accommodation and will liaise with external agencies, client’s families and carers as required.

**What will you bring?**

This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients with complex support needs.

**You will also have**:

- Experience in good customer focus and building good relationships
- Excellent communication skills both verbal and written
- The ability to empower and enable clients to make informed choices
- Be able to work under pressure and manage your time effectively
- The desire to learn

Ideally, we are looking for someone who has experience in housing, homelessness, or the support sector, although this is not essential as full training will be provided.
- Good customer focus and building relationships
- Excellent communication skills
- Empowering people and/or clients to make informed choices
- Working under pressure

**Key Dates**:
**Closing date: 24**th** August 2025**

**Interview date: TBC at Fern House, Spa Lane, Harrogate, HG2 7JF**

**Key Documents**:
Job Description.pdf
Total Rewards Brochure.pdf

**DBS**

Enhanced Level DBS Disclosure is required for appointment to this post.

We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.

**Homeless Prevention Support Officer**

**Salary**:£29,064 - £31,537 per annum pro rata

**Posted**:08/08/2025

**Closing date**:24/08/2025

**Closing time**:23:59

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