Carer

Carer

Streatham, London

Reporting to: Senior Carer/Nurse

Job Overview: (Note: In addition to these functions employees are required to carry out such duties as may reasonably be required)

To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Carer/Nurse

To support and enable Residents to maintain skills and personal interests whilst delivering person-centred care unique to each individual

To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge

**Location**:
The British Home, but you may be required to work from other locations at the discretion of the company and with appropriate notice.

Working Hours:
5 days over 7-day period, with varying shift patterns as agreed with the manager.

Responsibilities and Duties of the Job

Role Specific Duties:

- Ensure Residents are at the heart of care delivery and their wishes and preferences enhance their wellbeing
- To contribute to the efficient running of the service
- Support Residents to maintain their relationships and connections with the local community
- Ensure Care Plans and other information about how to support Residents are followed
- Be responsible for informing the Senior Carer/Nurse of any changes in the needs of Residents
- Be responsible for promoting and safeguarding the welfare of those individuals they support

Working with Others:

- Develop effective working relationships with other employees within The British Home
- Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for Residents
- If desired by the Resident, maintain and develop relationships with family, friends and other people important in their life

Leading by Example:

- Seek opportunities for personal and professional growth
- Be a role model for other carers and be an ambassador for the service
- Be professional, polite and reasonable at all times

Personal Responsibilities:

- Knowledge of, and work within, the Fundamental Standards
- Understand the regulatory framework that governs the service, including the role of CQC and their requirements
- Commit to achieving the relevant qualifications commensurate with the role
- Attend statutory training and any other training as directed by management
- Understand and follow all policies and procedures relevant to the role
- Be open to learning opportunities

Specific Requirement for Qualifications
- Good English - Written and verbal
- RQF qualifications in Social Care

Specific Requirement for Skills
- Proficient Written Skills
- Maintain all Care Plans/care records in accordance with The British Home policy

Leadership Skills
- Ability to induct and orientate new employees to the job role and service
- Provide Residents with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom
- Communicate any problems, concerns or changes to Residents’ family members as needed

Communication Skills
- Carers must build rapport with Residents by establishing personal connections and showing interest in their lives
- Carers must be able to communicate effectively with Residents
- Carers must have the communication skills to inform colleagues, management and professionals about the needs of Residents
- Problem-Solving Skills
- Carers need to be able to adapt and address situations quickly
- Plan, develop, implement and assess approaches to promote health and well-being, whilst recognising and reporting situations where there might be a need for protection

Values-Based Personal Qualities

Specific Requirement

Individual
- Involve residents, families, external agencies and colleagues
- Speak up when things go wrong

Rehabilitation
- Understand person-centred care and can demonstrate treating people as individuals and respecting choices
- Promoting independence and encouraging appropriate risk taking

Integrity, Diversity, Openness and Honesty
- Ensuring no one is discriminated or excluded
- Understand human rights and Impact on care delivery
- Facilitating people to 'speak up’ about concerns and acting upon them

Talent & Energy
- Striving for quality in everything we do recognising and understanding what quality in care means for people using this service
- Being accepting on criticism and focusing on improving
- Being open to new opportunities for learning and identifying the limits of skill and knowledge

Heart of their Care
- Treating people with kindness
- Understanding the importance of empathy in all areas of employment
- Understanding the values of others and always providing a caring service

Highest Standards
- Focus on how thing could be done better and sharing ideas
- Understanding wellbeing and what is important to people using this service
- Improving outcomes for people
- Ensuring appropriate services are provided for people using the services