Healthcare Assistant

**Main Purpose of Job**:

- To ensure the delivery of high quality personal care and other support to all residents in the Nursing and Dementia wings, under the direction of the Lead Nurse or Registered Nurse on duty
- To ensure that at all times residents are treated with respect and dignity and that individual’s rights to privacy, independence and choice are met

**Key Tasks and Responsibilities**

To understand and work in accordance with the code of practice for social care workers and employers as outlined by the General Social Care Council
- To comply with relevant Royal Star & Garter policies and procedures in relation to the delivery of service to residents
- To follow the daily routine organised by the Registered Nurse on duty and carry out delegated tasks and instructions
- To fully participate in the Key Worker Scheme
- To actively participate in and promote the activities and outings of the Home’s programme and support residents to enable them to take part in the activities of their choice
- To actively participate in one to one and group activities with those residents living in the Dementia wing
- To communicate effectively with all colleagues, visiting health professionals and residents and encourage this in others and work in partnership with other members of the multi-disciplinary team
- To assist the residents to attain their full potential in their activities of daily living
- To record (on caresys) an outline of the residents’ day in their daily diary to include all aspects of their physical and emotional well being
- To assist residents with personal hygiene and appearance
- To assist residents with mobility within the policy and procedures set by the Home and advice provided by Physiotherapist
- To assist residents with their nutritional intake and ensure that food preferences are understood and acknowledged
- To help promote resident independence and ensure that resident choice is recorded accurately and relevant action taken to implement choices where possible
- To actively participate in the bi monthly supervision and annual appraisal system
- To be responsible for inputting information into the (Caresys) resident IT system, ensuring compliance with the Data Protection Act
- To take written and verbal messages and disseminate information to staff and residents as appropriate
- To report accidents /incidents and any health and safety issues or concerns regarding residents’ well being to the Registered Nurse and complete relevant paperwork.
- To raise concerns with Lead/Nurse regarding situations which fail to deliver a quality service to internal and external customers
- To assist with induction and provide support to new members of staff where required
- With regard to yourself, to take responsibility together with your manager for your own development and ensure you maintain an up to date knowledge of all areas relevant to your role.

**General**

To undertake such other duties as may be required and which are consistent with the nature of this post.
- At all times, to promote the interests of The Royal Star and Garter Homes and ensure that the culture and ethos of The Royal Star & Garter Homes is maintained, nurtured and supported.
- To ensure within the scope of your role that you promote health and safety and comply with the requirements set out in the Home’s Health & Safety Policy and comply with guidelines for moving and handling Residents
- To actively promote the concept of Equality of Opportunity in all day to day activities
- To be aware of and comply with the Home’s security procedures
- The post requires a high degree of confidentiality. The job holder will be required to meet these exacting standards at all times, whether in or outside work. Failure to comply with this requirement would be regarded as Gross Misconduct.
- To promote and deliver the highest standards of care, respect and support to residents, colleagues and others

**Working Pattern**
- Full Time working 3 Days - 36.5 hours per (exclusive of breaks)

**Our Values**

We are a values based organisation and strive to demonstrate our values in all we do:
**With love**

We carry out our work with love, showing that we genuinely care for residents, guests and staff

**Living positively**

We are optimistic in everything we do and support residents & guests in leading happy and fulfilled lives

**As a family**

We work and live and one team, one family, one community

**Standing in their shoes**

We show admiration and respect for our residents & guests and never forget what they have done

**Care with courage**

We are not afraid to what what’s right and what is needed

**Person Specification**
- Has achieved or is willing to work towards NVQ Level 2 in Care
- Is physically fit and able to safely manoeuvre wheelchairs, trolleys and hoisting equipment.
- Has previous experience working with older people, Dementia Care or other care environment
- Ability and willingness to use initiative
- Works fle