Sales Advisor
2 weeks ago
**Description**:
- Hours: Full-time 37.5 hours per week
- Contract Type: Permanent
- Location: Plymouth
- Salary: £20,632.50 basic (Uncapped Commission with Realistic OTE 30K+ & Company Share scheme)
Duties include:
- Act as first point of contact for the Company, dealing with routine and specialist product enquiries in a pleasant and helpful manner, communicating relevant information to colleagues or referring to others as appropriate.
- Up-sell products to existing customers, including key products and special offers.
- Drive sales for the business by producing quotes and identifying opportunities for helping customers with their projects and advising on related product lines.
- Ensure effective creation and follow up of sales quotations.
- Liaise with suppliers, as required, to fulfil customer orders.
- Help promote the company through a positive attitude and engaging with the customers.
- Escalate product or customer issues to the Head of Customer Service.
- Maintain and follow up on-going queries.
- Be reactive and well organised with demonstrable ability to prioritise and effectively complete multiple tasks.
- Enter notes into a database, including dates for follow up calls.
- Develop and retain product knowledge by attending supplier training events.
**Requirements**:
Excellent communication skills, attention to detail, accuracy under pressure, a consistently ‘right first time’ work ethic, flexible in approach and the ability to meet deadlines are essential in this role.
**Benefits**:
- Employee Assistance Programme
- Reward Gateway (discount scheme)
- Cycle to Work Scheme
- NEST Pension Scheme
- On-site Parking
- Company Events
- Competitive Holiday Allowance
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