Customer Service Consultant
2 weeks ago
We are pleased to be recruiting for the UKs largest estate agent and property group. With a starting salary of £20,00 to £22,000 plus monthly bonus, as a Customer Service Consultant you will be joining a company that prides themselves on first class customerservice. This client offers genuine fantastic career progression, ongoing training and support as well as fantastic benefits. With an office within the centre of Manchester, this leading UK company has won over 200 awards in their industry since their inceptionin 2008.
What's in it for you?
- As a Customer Service Consultant, you'll have a starting salary of £20,000 - £22,000
- Monthly bonus up to £150 per monthly increasing earning potential
- Normal office hours. No weekends
- Company discounts on restaurants, cinema tickets and more
- 20 days holidays which increases upon length of service
- No bank holidays
- Tailored development plan for ongoing progression into a trainer, team leader, surveyor and more
Responsibilities of a Customer Service Consultant:
- Go the extra mile with customers to ensure customer satisfaction whilst adhering to quality and compliance
- Be comfortable working towards KPIs and SLA's
- Making sure accurate and detailed notes of conversations with customers are made
- Being committed to providing the highest level of customer service
Experience and skills for the Customer Service Consultant:
- We want to hear from you if you have had experience working in fast paced telephony customer service roles
- Excellent written and communication skills
- High attention to detail
- Experience of successfully working towards targets
- Being able to respond quickly to training and putting those actions into practise.
- A commitment to successfully building rapport over the phone and doing the right thing
If you feel you'd be a good fit for the Customer Service Consultant, lets chat on and ask for Jake or respond with your most recent CV.
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