Housekeeping Room Attendant

**Job Reference: IS/RJ/15-11/721**

**Job Title: Housekeeping Room Attendant**

**Location: Edinburgh Princes street** -**_Applicants must have the right to work in the UK_**

**Pay Rate: £11.50**

**Contract**:Permanent**

**Hours per week: Variable Shift Rota - 08:30 - 16:30, 09:00 - 17:00 - 20 hours per week**

**Business Overview**

The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.

Our Integrated Solutions division offers total outsourcing of all facilities services to our clients and delivers a wide range of FM services, such as cleaning, catering, security, building maintenance and helpdesk support services.

**Job Overview**

We are currently recruiting for a Housekeeping Room Attendant to join our passionate and driven Integrated Solutions team based at our client’s site in Edinburgh Princes street.

We are now recruiting for housekeeping room attendants to support our team at the Waldorf Astoria Edinburgh - The Caledonian, known locally as the “Caley”. You will be responsible in supporting the Housekeeping Manager in overseeing all housekeeping operationsto deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

This is an iconic 5-star hotel which was built in 1903 and is one of Edinburgh’s most significant landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway building hotel nestles in the shadow of Edinburgh Castle. Its reputationfor style and excellence has attracted international visitors and notable personalities for over one hundred years.

This is a busy hotel that thrives on global and local leisure guests exploring the capital city. The hotel has a very strong corporate market due to extensive conference and meeting room facilities.

**Benefits**
- Access to Wagestream - a financial well-being tool
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to “CHROMA”, our internal colleague-led diversity and inclusion community - join a committee or take part in our events
- Access to internal Mental Health First Aiders
- Immediate access to “Opportunity” our internal Learning and Development platform
- Required professional membership fees paid for
- Win monthly Atalian Servest Superstar Awards
- Opportunities for overtime available

**Key Responsibilities**:

- To Deliver outstanding levels of cleanliness and guest comfort in the Guest Room environment.
- Clean and prepare guest rooms or other areas as given to you in line with company standards.
- Deal with any guest enquiries in a positive manner and in line with defined standards.
- Be proactive in ensuring all guests are acknowledged in a timely and appropriate manner.
- Respect the privacy of others and maintain the behaviour in line with the company’s security, operating process and environmental policies.

**About You**:

- Can-do attitude.
- Physically fit and able to carry out the duties described.
- Attention to detail.
- Ability to work independently and as part of a team.

**How to apply**

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)

**Diversity & Inclusion**

We are an equal opportunity employer and are proud of the diversity represented across our business. In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.