Customer Service Assistant

2 days ago

Newquay, United Kingdom Admiral Slots Full time

**Job Role: Customer Service Assistant**

**Hours per week: 14**

**Hourly rate: £12.24-£12.74**

**Shift pattern (if applicable): Full Flexibility, Monday to Sunday, Evening to Night Shift Required (4pm-2am)**

Spin the Wheel and take a chance on an exciting new career with Admiral
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

- promoting our excellent offers, promotions and events.
- providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledges gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistant Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- Discount on Tanning, Lotions and Gym Membership
- Annual Shoe Allowance
- Access to a generous refer a friend programme
- HAPI App discounts - retail, travel, cinema etc.
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS3CSA

**Job Type**: Temporary
Contract length: 6 months

Pay: £12.24-£12.74 per hour

Expected hours: 14 per week

Schedule:

- Weekend availability

Ability to commute/relocate:

- Newquay TR7 1LN: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you the age of 18 or over, due to licensing laws?
- If successful, we do require a DBS check, would you be comfortable with this?
- This role is temporary so will last until 1st October 2025, would this be suitable for you?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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