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Receptionist/administrator

2 weeks ago

SaltburnbytheSea, United Kingdom Rushpool Hall Full time

The main purpose of the role is to create a wonderful customer experience for our Hotel & Bridal couple and their guests at Rushpool Hall.

**Requirements**:

- We are looking for a talented individual with experience in Front of House within the hospitality industry.

Objective of the Role

Reporting to the General Manager, you will exceed the expectations of our guests at check in, check out and during their stay.

Key

**Responsibilities**:

- Ensure the guests experience are of the highest quality.
- Assist in efficiently and effectively controlling front office departmental operations.
- Contribute to the strategic running of the hotel.

**Requirements**:

- 2-3 years experience in a Front office role.
- Excellent organisational skills
- Efficient, Driven and highly organised.
- Demonstrates excellent attention to detail.
- Spreadsheet navigation highly desirable as this will create a significant part of your tasks
- Well-developed Communication skills both written and verbal
- A warm, friendly and approachable personality when dealing with fellow staff and guests.
- The ability to work on their own initiative, as well as being capable of working as part of a team.

Previous operational experience within a Hotel Reception/ Office role is essential

**About the company**

Rushpool Hall is a beautiful, Grade 1 listed, building, on the gorgeous Yorkshire Coast, Saltburn-by-the-Sea.

With an already amazing team who deliver the highest standards of weddings, with over 200 weddings booked every year.

We are a unique & friendly team that values its people and is committed to deliver amazing wedding days for our guests.

This is a part-time position. Weekend hours are an essential part of the job. Rushpool Hall has limited accessibility by public transportation, so own transport may be beneficial. Onsite parking is available.

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

**Job Types**: Part-time, Permanent

Pay: £12.75 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Flexitime
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Language**:

- English (preferred)

Work Location: In person

Application deadline: 27/07/2025
Reference ID: RH-REC