Service Advisor

2 weeks ago

Abingdon, United Kingdom Hartwell Plc Full time

**Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career? Are you** **looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from you.**

Hartwell are a leading retail motor group in the UK and has been trading successfully for more than 100 years. Operating across 11 locations, we currently represent the brand Ford.

Due to continuing business requirements, we are now recruiting a Parts Advisor to join our Abingdon dealership.

**Key responsibilities of the Service Advisor**:

- Deal with any customer enquiries over the phone and face to face.
- Ordering, booking out parts, invoicing and taking payment.
- Checking in parts deliveries.
- Assisting with parts stock check.
- Liaising with the workshop, service advisors and customers.
- Ensuring prices are entered onto VHC within required time.
- Contact customers offering special promotions that are available from time to time.
- Pick parts and check for damage or shortages.
- Pre-pick parts for those jobs pre-booked into Workshop.

**The ideal Service Advisor**:

- Retail / administration / reception experience.
- Good telephone manner.
- Excellent customer service skills.
- Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation preferable.
- Full, valid and clean UK driving license.

Full training will be provided.

**Rewards & Benefits**

**Location: Abingdon**

**Salary: Dependant on experience**

**Hours: Monday to Friday Between 8 am & 6 pm on a rota basis + alternate Saturdays 8 am to 1 pm**

**Job Types**: Full-time, Permanent

**Salary**: £18,489.15-£29,250.38 per year

**Benefits**:

- Company events
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay

Ability to commute/relocate:

- Abingdon: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)

Work Location: One location

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