Office Junior

**About the job**

Company Overview: Big Fish Group is a leading provider of innovative recruitment solutions, specialising in delivering high-quality contractor and payroll services to businesses across various industries. With a focus on excellence and client satisfaction, Big Fish Group prides itself on fostering a dynamic and supportive work environment. We are seeking an enthusiastic and motivated Office Junior to join our team and support key operations within our Contractor S Key Responsibilities:
**Responsibilities**
- Conduct welcome calls to new contractors ensuring a smooth onboarding experience.
- Handle inbound contractor service calls, addressing queries related to contracts, payments, and general support.
- Generate and manage pro active campaigns.
- Manage DocuSign processes, ensuring documents are signed and completed accurately.
- Send contracts to contractors and ensure timely follow-up for outstanding documents.
- Add new contractor registrations to the New Starter Spreadsheet.
- Maintain and update contractor records, ensuring all information is accurate and current.
- Send batch text messages for marketing purposes, supporting outreach and promotional efforts.

**Qualifications**:

- Excellent communication skills, both verbal and written.
- Strong organisational and multitasking abilities.
- Attention to detail and accuracy in all tasks.
- Ability to work both independently and as part of a team.
- Proficiency in Microsoft Office, particularly Excel and Word.
- A positive, can-do attitude with a willingness to learn and grow within the role.
- No formal experience required; full training will be provided.
- Previous experience in an office environment or customer service role is an advantage.

**Benefits**:

- Competitive salary and opportunities for career growth.
- Supportive team environment with ongoing training and development.
- Opportunities to gain experience across multiple departments within the company.
- Free team lunch once a month
- Free parking
- Free IFA advise & pension planning
- Employee Discounts

Pay: £22,000.00-£22,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

Reference ID: 0027
Expected start date: 14/10/2024