Recovery Worker

1 week ago

West Bromwich, United Kingdom Kaleidoscope Plus Group Full time

**About the role**:
The Kaleidoscope Sanctuary Hub (Crisis Café) is a much-needed resource for Sandwell
residents. It is intended to provide out-of-hours mental health support. The aim of this service is to de-escalate and prevent people reaching the point of crisis. This reduces the need for people to present to mainstream services, therefore reducing demand and releasing capacity within the mainstream services.

The role of the Recovery Worker is to support and signpost, working with service users to remain free from abuse and harm and achieve their goals.
- This position is for 16 hours per week, including evenings and weekends._

**Duties of the role include, but are not limited to**:
Provide key worker support to a specified number of service users,
including one to one face to face support as well phone, video and text support

Liaison with other mental health agencies on behalf of people who use our
services

Enabling and encouraging service users to find out about local services and
facilities within their community and facilitate access t o Kaleidoscope services
where specific needs are identified

Remain familiar with the individuals Care/Wellbeing plans and support people
who use our services in achieving their goals

Encouraging service users to recognise, understand and manage factors that affect
their mental wellbeing and physical health

Carry out needs assessments of clients choosing to engage within the service
and prioritise needs effectively

To maintain accurate records as required by policies and procedures, using
appropriate paper and electronic systems. To maintain up to date details of
service and support activities and outcomes charity log Engage with community
events, meetings and forums to promote the KSH

**Person Specification**:
**Essential**:
Good general level of education to include a GCSE or equivalent in English and Maths

Minimum of 3 years’ experience of working with people with mental health problems or a similar service user group within health, social services or the voluntary sector

Experience of partnership working, negotiation and liaison work with other agencies

Experience of devising and implementing evidence-based outcome focused plans

**Desirable**:
NVQ Level 3 or equivalent in a relevant qualification (ideally mental health related)

Experience of using Charity Log or other CRM databases

Knowledge and understanding of the recovery model
- Please note that the above Job Description and Person Specification is non-exhaustive._

**Job Types**: Permanent, Part-time

**Salary**: £9,021.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

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