Clinical Assistant

6 days ago

Norwich, United Kingdom Specsavers Full time

Job Role: Clinical Assistant
- Full time role
- Working any 5 out of 7 days
- Professional development and qualifications provided

In this role you will support the Optometrists by conducting clinical pre and post tests to ensure every customer receives the highest standard of eye care.

No experience is required as full training up to diploma level will be provided.

A healthcare or customer service background is preferred.

**Clinical Duties and Responsibilities for Clinics**
- Managing the relationship with the patient and the provision of appropriate information to them, ensuring that exceptional customer service is delivered.
- Working with other clinic staff, including clinicians to ensure optimal patient flow, including assisting them if required.
- To accurately record patient history relevant to the clinic.
- To perform a comprehensive range of diagnostic procedures and clinical assessments in order to provide the Optician with the relevant information for diagnosis and treatment.
- To ensure that patient confidentiality is maintained at all times.
- To ensure that evidence based clinical standards of care to patients are achieved.
- To ensure the delivery of agreed quality standards, taking any necessary action to remedy shortcomings in services that contribute to patient care.
- To be responsible for ensuring the safe use of specialist equipment.
- To support the continuous quality improvement of all clinical aspects of the service including the appropriate escalation of process, clinical, equipment, quality or infection risk issues.
- Performing, verifying and recording results of clinical testing with absolute integrity.

**Career Opportunities**

As a clinical assistant you will be provided the opportunity to work towards the **Senior Clinical Technician Role **where you will support the Optometrist with the sight test. Full training is provided towards the qualification along with an enhanced salary and pay structure.

SKILLS & PERSONAL ATTRIBUTES
- Enjoys the routine and rhythm of a process driven environment.
- Ability to work within a dynamic team environment
- Adaptability to work across multiple services
- Able to balance working independently with appropriate escalation and delegation.
- Committed to deliver consistently high standards of care to patients.
- Seeks continuous professional development.
- Self-motivated to provide an excellent level of communication and individual care for patients.
- Comfortable making a significant contribution, including teaching and training, in a small multi-disciplinary team.

**Job Types**: Full-time, Permanent

Pay: £6.40-£11.44 per hour

Expected hours: 40 per week

Additional pay:

- Bonus scheme

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Referral programme
- Sick pay
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Overtime
- Weekend availability

**Education**:

- GCSE or equivalent (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: WLS C1

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