Parts Specialist

2 weeks ago

Cambridge, United Kingdom CSA Industrial Cleaning Machinery Full time

We are a family run business and have been since 1977, over the past years we have been going from strength to strength

We are now looking for our next valued member to join our mighty passionate team

We are now looking for our next valued member to join our mighty passionate team

We work with some unique supplies in the UK and Europe, customer relations is just as important as supplier relations and we work with both daily.

You will meet/speak to our clients (some love to chat) so a people person is preferable : )

Examples of the role,
- Checking stock in and out, organising stock all with great communication.
- Keeping the workshop informed of any client requests.
- Responsible for the parts department in a busy working environment
- Promote the benefit of our genuine parts and service at all times.
- Ensure Customer orders are taken and supplied to the correct specification.
- Ensure that parts required for customers are picked and allocated to the correct Selection bins
- Ensure that procedures are correctly carried out for the ordering of goods and their receipt
- Ensuring that all goods received are checked and binned (located) accurately
- Ensure that invoices/credits are properly and accurately raised for goods supplied or returned.
- Work with service team to ensure warranty claim special claims are recorded and set out correctly.
- Ensure the accuracy of perpetual inventory stock counts.
- Documenting and reporting the condition of parts received notifying any relevant party of damage or concerns.
- Inspecting old units or parts returned for credit and reporting damaged or unsuitable items to the team
- Ensuring that all parts and old units returned are labelled and packed properly and all relevant paperwork correctly completed.
- To maintain a good standard of housekeeping within the Parts department.
- Working as a team player, flexible and helpful ensuring support for both colleague and customer.
- Carrying out ¼’ly stock checks within the departments.
- Keep engineer’s van stock correct including stock take
- Responsible for purchase and stock purchase of parts
- Ensuring margins are met within the parts department
- Tablet
- Laptop
- Branded Clothing
- All PPE Necessary
- Own workspace (in open plan team office)
- A quick learner and highly motivated.
- Must have a passion for pride of work.
- To have a desire to continue developing your personal and customer skills.
- Ability to work individually and pull together as part of a team.
- Awesome problem-solving skills.
- Great communication skills.
- Previous customer interaction skills are necessary

What we offer:

- 22 days holidays (Plus Bank Holidays) & birthday after being here 12 months : )
- Pension scheme
- Awesome business culture
- 4 company events per year
- Working in a true family business

As mentioned above we are an awesome team and have a great reputation with our clients for our professional service

**Job Types**: Full-time, Part-time

**Salary**: £24,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: One location

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