Sales Administrator
1 week ago
DescriptionA rare opportunity has arisen for a vigilant and highly organised Sales Administrator to join our team in Norwich.
We expect every colleague to have high levels of integrity, be passionate about their role and take ownership of their customers’ needs (either internal or external) in line with our core values. We are looking for someone that has a desire to succeed, has outstanding communication and influencing skills and also possesses a proven track record of success.
Working hours are Monday to Friday 8.30am until 5.30pm
**Main duties and responsibilities**:
- Liaise with the Sales team and processes vehicle orders in line with sales order, demonstrators or showroom stock requirements
- Use the Toyota and internal systems to provide administrative support to the Sales team
- Liaise with the Sales team and complete sales invoicing, ensuring all costs are included
- Completes all pre-delivery related administration (e.g. vehicle registration, insurance, road tax)
- Provide general support to the Sales team and Corporate Sales Specialist, keeping them informed of customer order status and any issues that may arise relating to their sales
- Enter vehicle job sheet details onto After Sales department system to ensure records regarding pre-delivery work hours requirements are accurate and up to date
- Works with After Sales team to ensure completion of service invoices
- Manage the stock control system, reporting any technical problems as necessary
- Keep stock list records complete and up to date for new, used and fleet cars as appropriate
- Advise the Sales team on matters regarding stock activity so that they are always aware of the current stock status
- Liaise with the Sales Management and ensure correct authorisation of new stock ordering
- Provide appropriate data input for the centre financial reporting and customer database management purposes
- Work with colleagues and other teams across the centre to seek out and deliver continuous improvements and provide a seamless service to customers (e.g. by providing a back-up service to the Sales team)
- Ensure opportunities for sales by other teams are followed up by the most appropriate specialist
- Work with colleagues across the centre to investigate and resolve customer complaints
**You must**:
- Enjoy constantly meeting new people and building rapport and connections
- Have strong communication skills and enjoy presenting ideas to others
- Are passionate about the automotive industry and want to work alongside the world’s biggest manufacturer
- Are organised and flexible but hard-working
- Have strong numerical and administrative skills with a close eye for detail
- Enjoy working as part of a team and assisting colleagues
- **Contact Name**: Damian Pavy
- **Contact Telephone**: 01603 480000
**Job Types**: Full-time, Permanent
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