Personal Assistant to Deputy Director

3 days ago

Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

**There are 2 positions available across Peterborough City Hospital and Hinchingbrooke Hospital.

Part-Time hours will be considered**

Do you have excellent communication skills and are able to liaise verbally and in writing to various colleagues at all levels, internally and externally?

Can you manage your own workload effectively and efficiently; independently or part of a small team?

**Please note this role requires Cross Site working**

Provide proficient and comprehensive PA support to the Deputy Director

Assess, prioritise and organise own workload to ensure deadlines are observed and duties performed efficiently

Maintain diaries using Microsoft Outlook and operate a bring-forward system

Develop and maintain office support systems and procedures

Assess correspondence for priority and actions, ensuring urgent items are managed accordingly. Where appropriate, compile letters and respond on behalf of the Deputy Director

Respond to patient telephone complaints in an efficient, sympathetic manner and ensure all formal complaints are processed

Undertake fact-finding and dissemination of information as required and defined

Prepare agendas and collate relevant attachments, attend meetings and take minutes and action trackers for meetings chaired by either the Deputy Director. Ensure the venues and technology used is appropriate and agendas, minutes and papers are distributed in a timely manner, acting as central liaison point to co-ordinate all parties involved.

Our teams work hard to be flexible and promote a health work/home life balance and so agile working options are automatically considered for all roles within the Trust. Talk to the Recruiting Manager about what this means in practice for you.

Your package with us includes a lot more than just your pay and here are a few of the additional benefits that are available to you as an employee:

- Access to the NHS Pension Scheme
- Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
- Free staff car parking on all our hospital sites during this financial year
- In-house Physiotherapy Services
- Career development and training opportunities
- Emotional Wellbeing Service covering a range of online support, access to mobile apps and 24/7 counselling services
- Subsidised meals at our hospital restaurants
- Access to exclusive discounts, cashback and vouchers via NHS Discounts and Blue Light Card

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team North West Anglia.

The post-holder will be required to meet strict deadlines and undertake any other duties applicable to the post and grade as may be assigned.

You will be required to provide an effective and comprehensive PA support service, primarily to the Deputy Director. The role encompasses working proactively to manage your own workload effectively and efficiently; as part of a small team, autonomously and with colleagues to a wide range of duties to support the responsibilities and deadlines. The post-holder will also be expected to provide Corporate Executive Support Team cover for the Corporate Executive management EAs.

To have excellent communication skills to liaise verbally and in writing to colleagues in the Trust and to external stakeholders and agencies.

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