Ict Network Apprentice

**About us**

Originally set up in 1933 by Joseph Brand as an electrical contracting and repair business in Margaret Street W1, the company today still operates with the same guiding principle of Customer Service underpinning all its many core activities. With Headquarters still based in Margaret Street, J Brand now directly employs over 120 Staff many located regionally - and offers a nationwide-/-European service. Diversification has also enabled J Brand to flourish, with pioneering work being conducted in the late 1970s, when data communications was in its infancy. With the addition of a dedicated support desk facility, configuration centres in London and the North West of England and continued investment in personnel, J Brand is able to offer customers a total network solution for projects across technologies and vertical market sectors.

**ICT Network ApprenticeJ.BRAND LIMITED**

As an ICT network apprentice (commissioning engineer) you will have a range of duties working in both commissioning and our data destruction department. You will be required to commission various types of customer equipment ranging from, Epos, LAN, WAN, MDM manged devices and Digital Signage. Located in Runcorn.

**Apprenticeship summary**

**Annual wage**

£18,000 to £26,000 based on experience in networking and warehouse work.

**Working week**

8am to 5pm with some variance due to rota's (sightly earlier/later).

Total hours per week: 40 hours a week

**Expected duration**

18 Months

**What will the apprentice be doing?**

Main

**Responsibilities**:
Commissioning
- Configuration of varying types of IT equipment (network switches, wireless infrastructure, desktop PC’s, hand held terminals, tablets, electronic point of sale systems and digital signage etc.).
- Following pre-written scripts for the configuration process ensuring that all steps are completed fully.
- Liaising with customers and management to assist in resolving issues when presented.
- Interfacing with our in-house WMS (Warehouse Management System) for record keeping purposes during the commissioning process).
- Learning and embracing change, new technology to allow us to provide a good level of service to our customers.
- Being able to work consistently ensuring all staged items have a good level of conformity.
- Investigating hardware/software issues and reporting back to management to resolve.

Light Warehousing Duties
- Performing tasks on a WMS (Warehouse Management System).
- Replacing faulty items.
- General housekeeping.
- Asset Management (Serial Number, Mac Address and ID tracking).

Data destruction
- Identification of equipment received.
- Recording of equipment details to stock. management system.
- Carrying out functionality testing and checks.
- Erasure of Data / Defaulting of configuration.
- Investigating problems, diagnosing/repairing faults and reporting.
- Troubleshooting.
- Ensuring safe and clean working conditions.
- Training other staff where appropriate.
- Preparing equipment to be shipped out.
- Refurbishing I.T hardware.
- Storing stock away safely.
- Using Mechanical Handling Equipment i.e., pallet trucks to move goods around.
- Using computerised stock systems.

Additional tasks
- Providing technical support writing reports and documentation.
- Identify and valuing equipment.
- Ensuring quality and efficiency are maintained.
- Ensuring all processes and procedures are adhered to.

**What training will the apprentice take and what qualification will the apprentice get at the end?**
- Level 3 Information Communications Technician Apprenticeship Standard.
- You will receive full training and support from the Just IT Apprenticeship team to increase your skills.
- Your training will include gaining internationally recognised Level 3 IT qualifications.

**What is the expected career progression after this apprenticeship?**
- Internal Training and Development
- Team Leader / Supervision
- Project Coordination
- Project Management

**Requirements and prospects**

**Desired skills and personal qualities**
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Microsoft Office
- Warehouse experience
- Using eWMS systems
- Telephone speaking skills
- Windows based PC experience
- Administration skills

**Qualifications**
- GCSE or equivalent English (Grade 4/C - 9/A*) essential
- GCSE or equivalent IT (Grade 4/C - 9/A*) essential
- GCSE or equivalent Maths (Grade 4/C - 9/A*) essential

**Things to consider**

Private health care. Pension (a/e). Holiday Pay. Fork-lift truck operator, Asbestos Awareness, First aid, Working at height, Internal IT department assistance, others as request.

**Job Types**: Full-time, Apprenticeship

**Salary**: £18,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Runcorn, WA7 1PF: reliably commute or plan to relocate before starting work (req