Senior Product Tower Owner

**Job reference 322266**
Senior Product Tower Owner - Hybrid/Farringdon
Competitive salary

£4800 or £4300 as cash via payroll each month (£358.33) Healthcare, an annual bonus potential of 18% and a generous annual leave offering of 27.5 days, plus bank holidays, increasing to 30 days after 10 years service

Permanent, Full time

London Farringdon - Hybrid (current expectation is 2/3 times per week but may change due to business needs)

At Royal Mail we have served our communities for over 500 years, helping to lead and transform the postal delivery market on a global scale. Our journey to improve never stops, and that’s where we need you.

Reporting into the Head of Product Tower Management, you will be the accountable owner managing the strategic roadmap for your area, assessment, and gain agreement of the prioritisation for opportunities towards ensuring the volume and revenue targets of the products/features within tower are successfully achieved against the overall commercial business plan.

**About the role**

You will own and manage the targets for your work area and the strategic roadmap for the products and features within your tower, responding to customer tender requests related to the key products and features.

You will bring product amendments to market by assessing viable commercial options against price, cost, and return-on-investment analyses. Alongside this, you’ll be responsible for responding to significant customer needs/issues by releasing critical commercial product amendments swiftly out to market, and provide econometric materials to support required investment for the product amendments.

You will facilitate competitor research and similar products for learning about users, and a product's market.

You will oversee and be responsible for live service introduction of our new Products and features together with successful customer take-on towards ensuring successful achievement of the return-on-investment expectations

**About you**
To truly excel in the role, you’ll possess the key skills and experience listed below
- **Key skills**
- Excellent stakeholder management and proven ability to build strong positive and collaborative working relationships
- Demonstrate detailed knowledge of Product Development lifecycle
- Delivering Product Change within high-pressure environments, successfully delivering strategic capability to market - Integrated Product Development planning within a cross-functional working environment - Experienced with demanding adherence to documented processes and governance
**Experience**
- Project/Programme Manager / Delivery Manager experienced in business transformation environments
- Management of complex portfolio and programme environments
- Expert planner from high level exec communication through to project planner detailed level planning - Experience tracking plans against target, finance controls, CARDI management. - Understand and with ability to adhere governance and process models and guide others
- Demonstrate sound P&L understanding with ability to forecast and track financials within a cross-functional environment
- Experience of Waterfall, Agile and hybrid delivery models
- Product Manager / owner experience is beneficial
- Ideally Royal Mail or logistics familiar, but not essential.
- It is essential you have worked within a team delivering Product change within a tightly controlled governance environment
- Experience of dealing with high-pressure, strategic Product change, managing all levels of stakeholders, from the working level through to the Executive Board level
- Able to create robust, detailed plans and then track and control it throughout the full development lifecycle - Experienced in managing multi-million budgets - Bachelors degree in marketing/ and or business

**Your career in safe hands**

At Royal Mail we value our people and we want our people to be proud to work for our businesses.

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.

**Extra Benefits**
- ** RMG Share Schemes** - partnership and matching share offer -** Family friendly support**:

- enhanced maternity pay, paternit