Client Care Assistant

3 days ago


St Helens, United Kingdom Rutland House Veterinary Hospital Full time

**Job description**

**Client Care Assistant**

**We are a busy established Veterinary Practice looking for someone to join our client care team.**

Salary £13k-£14k dependent upon experience.

22 hours per week between the hours of 8am-8:15pm Monday & Tuesday, 2:4 Saturday 8am-4pm (8hrs) & Sundays either 9am-1pm or 1pm-5pm (4hrs) & Bank Holidays as per the rota.
- **Job Details**:_

As a client care team assistant, you will be responsible for:

- Calls and enquires
- Dealing with prescription and food orders
- Booking 1st opinion and referral appointments
- Monitoring direct insurance claims
- Dealing with prescription and food orders
- Taking payments / Giving refunds
- Dealing with Daily, Weekly, and Monthly debtors
- Much more
- Mathematics and English to a satisfactory level
- Basic competency in Microsoft Outlook, Word and Excel
- Veterinary reception experience(preferable)
- Clean driving license

**Job Types**: Part-time, Permanent

Pay: £13,000.00 - £14,000.00 per year
- **Benefits**:_
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- On-site parking
- Sick pay
- **Schedule**:_
- 8 hour shift pattern

Work Location: In person

**Job Type**: Part-time

Pay: £13,000.00-£14,000.00 per year

Expected hours: 22 per week

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Sick pay

Work Location: In person

Application deadline: 15/08/2025


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