Bar Supervisor

Belushi's - Bath, St Christopher's Inns and Belushi's Bath

*
- Part-time &
- Full-time
- 1 Vacancies
- 2 days ago...

**What's it like to work with Beds and Bars**
Love your work

We’re all work and all play - combining a fun-filled, social work environment with professional development and fulfillment.

*
Your role*
To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere to all of our customers. To supervise, train and motivate others, with the key aim of retaining and attracting new customers

*
Company Perks*
- 50% off stays at our accommodation
- 50% off all food
- 50% off all drinks
- Ski trips
- 2 Sailing trips per year
- Flying lessons
- Bespoke Training Program
- E-Learning Program
- Partnered with License Trade Charity
- up to £1000 cash rewards for finding new employees

**Recognition schemes**
- £100 for employee of the Month
- £250 for employee of the Quarter
- £2000 for employee of the Year
- Extensive Training and Development
- X2 Sailing trips per year
- Equal tips for all staff(housekeeper, cleaner, chef, bartender)
- Wicked incentives run centrally (last prize was a £1000 for staff party)

*
Essential requirements*
You must:

- Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based.
- All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within you units country
- Have a up to date/active bank account in your own name
- Be able to converse Fluently in English
- Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit

*
Providing a Brilliant Experience for our Customers*
- Deliver excellent customer service at all times
- Deal with customer issues in a professional and helpful manner
- Keep up to date with current promotions and new products and inform staff
- Make customers aware of offers in our units

*
Maintaining Controls and Standards*

*
Serve and present beverages, quickly and efficiently, meeting our standards and specs
- Assist in the opening and closing of the unit
- Assist in keeping the unit clean and safe
- Always adhere to all company policies and procedures and licensing laws
- Maintain accurate stock control, including ordering, delivery checks, line checks and wastage

*
Leading and Developing People*

*
Maintain personal knowledge by completing in-house training and attending course
- Engage with your line manager at all times about your own personal and professional development and how Beds and Bars can assist

*
Achieving Targets and Growing Profits*

*
Assist in achieving all financial targets set for the unit

*
Building a Sustainable and Innovative Business*
- Be involved and contribute at team meetings
- Carry out instructions given by the management team and head office

*
Person Specification*
**Customer focus**
- Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere
- Remain calm, patient and polite, if receiving customer feedback
- Be helpful and go out of your way to help our customers

**Drive**
- Be confident and self-motivated
- Demonstrate a passionate commitment to the business
- Welcome and embrace change, with a positive attitude
- Be able to work unsupervised in a busy environment
- Be able to prioritise duties

**Personal integrity**
- Be honest and reliable
- Be trustworthy and respectful
- Be immaculately dressed
- Maintain excellent time-keeping and attendance
- Be professional at all times

**Team work**
- Always be a good team player
- Build and maintain good relationships with all team members
- Work together with the team to ensure that the pub is the best it can be
- Be willing to take on jobs to balance the team workload
- Be able to communicate well with people of all levels

**Developing self and others**
- Be motivated to learn and develop self
- Seek feedback and invest time in personal development
- Supervise, train and develop others
- Support, encourage and motivate others
- Coach, guide and give feedback to others

**Managing change**
- Welcome and embrace change, with a positive attitude
- Understand the need for change
- Look for opportunity to improve areas of the pub and business

**Gaining commitment**
- Communicate clearly to colleagues and customers
- Gain commitment of others by using own knowledge
- Act as a role model

**Analysing and decision-making**
- Understand information quickly and accurately
- Resolve problems using current guidelines
- Be able to work independently and know when to escalate issues