Scheduling Lead Commercial
1 week ago
Scheduling Lead - Non-Emergency Patient Transport and Healthcare Logistics
The Scheduling Department is an essential team within the Commercial Service Directorate of South Central Ambulance Services (SCAS). This role will support both the Non-Emergency Patient Transport Service (PTS) for both Operational and Contact Centre teams.
The scheduling team works collaboratively with the Operational/Contact Centre/Healthcare Logistic Team Members within the Commercial Service Directorate to ensure that we have a robust workforce in place to meet the busy demands of our service. The Scheduling Lead independently oversees and has responsibility for an area of Patient Transport and or Contact Centre’s based on the Contracts held.
Main duties of the job
**As a Scheduling Lead you will be responsible for**:
- Planning and allocating workforce resources, by utilising budgeting and forecasting. resources to meet demand in line with organisational policy and process.
- Liaising with Private Providers and Agencies to meet demand gaps.
- Manage and maintain individual records on the electronic rostering system currently GRS.
- Input and update workforce management data accurately.
- Assist Head of Compliance and Scheduling Team in the execution of daily, weekly, monthly and annual tasks.
- Communicate effectively with Team Members and Managers at various levels.
- Liaise with Managers to ensure effective utilisation of resource.
- Support the production of reports and statistical data when required.
**Benefits we offer**:
- Expert training and support from our dedicated in-house education team.
- Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
- Enrolment into the NHS Pension Scheme.
- Access to continual professional development and opportunities within SCAS and the NHS.
- Occupational Health support along with an Employee Assistance Programme.
- NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
About Us
South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.
The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.
We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.
Pay progression through the Scheduling Lead Band 4 scale is dependent on completion of development pathway in the first 6-12 months of employment.
We are seeking applicants who
- Have experience and knowledge of workforce management tools.
- Motivated and organised.
- Have demonstrable ability to prioritise.
- Experience of working in a busy environment and have an ability to manage and priorities busy workloads. (office or remote working)
- Demonstrate strong communication skills.
- Able to demonstrate a good knowledge of MS Office.
- Take pride in accuracy and have an ability to pay great attention to details.
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