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Senior Team Leader

2 weeks ago

Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

An exciting opportunity has arisen within the Outpatient Team for the post Senior Team Leaders.

If you are looking for a new challenge and thrive in a busy environment together with a drive for making a difference, then this could be an opportunity for you. We are looking for a conscientious individual who possesses good strong leadership and communication skills, are enthusiastic, motivated and organised, also computer literate with accurate keyboard skills and extensive working knowledge of Word and Excel.

Duties will be varied and include the development and monitoring of the departments training processes procedures and KPI’s. An integral part of the role is to provide managerial support and guidance of the Team Leaders in conjunction with the Outpatients Operations Coordinator, ensuring that all patients’ appointments are booked within targets working with the speciality teams.

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.

Benefits to you
- 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
- NHS Pension Scheme:

- Flexible working opportunities;
- Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Career development and training;
- Wellbeing support and activities;
- In-house physiotherapy Service;
- On-site canteens with subsidised meals;
- Subsidised staff parking (currently free).
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

**The role has 3 key elements**: operational management, service delivery, leadership and transformation.
You will provide support to the Outpatients Operations Coordinator and Outpatient Manager
Support adherence to Outpatient performance metrics including referral
management, booking appointments, reception duties, ERS compliance and service development.
Support HR processes for the Team leaders and clerks.

For more information, please refer to the Job Description