Care Coordinator
1 week ago
Are you passionate about helping others? Join our team as a **Care Coordinator** and make a meaningful difference to the lives of individuals in the community. The purpose of the role is to take responsibility for organising and coordinating a team of domiciliary carers within a given geographical area ensuring that our customer care and support is covered appropriately and safely and to the highest possible standard.
The salary for the role is £27,149 to £29,585 per annum and will be based from our Meadowfield offices in the Durham area.
** Requirements**
- Previous experience in a similar role is required
- Full UK driving license and access to your own car (Essential)
- Level 3 in Health & Social Care (Essential)
- Monday to Friday working 9am to 5pm - you will be required to work 1 in every 4 weekends
- Flexibility is required to meet the needs of the business
- Compiling rotas for care workers
- Assigning care workers to customers, whilst working within our standards
- Understanding, organising and recording the availability of all new care workers
- Working closely and communicating with other members of the team, professional bodies and family members to ensure the highest quality of care
- Managing customer visits and arranging reviews and quality checks
- Accepting, allocating and processing referrals for new care packages
- Accepting and processing changes and amendments to existing care packages
- Managing customer visits and arranging reviews and quality checks
- Monitoring quality through ECM records and weekly KPI reports
- Maintain a safe working environment for yourself and those around you by following company Health and Safety and other related policies at all times.
- Assess, report and record any hazards and risks which may affect the health and safety of yourself and those around you.
- Lead by example by promoting and encouraging staff to follow company policies and procedures.
**What We Offer**:
- Free DBS
- Employee Health and Welfare Support Service
- Retail discounts (Blue Light Card)
- Opportunities for further career progression
- Strong support mechanisms
At Dale Care, we believe in looking at the person, not just their experience. We value your compassion and dedication to making a difference.
DCJF
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